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Advance reporting is not working for me??

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Advance reporting is not working for me??

I have followed all the steps as per the magento guideline.

 

but the advance reporting is still not working....any help?

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Advance reporting is not working for me??

Hello,

I am happy to inform you that there is a patch available to fix this issue in the core Magento installation, which I have attached here. Please upload the appropriate patch into your Magento root directory and run the SSH command below.

patch -p1 < MDVA-15136_EE_2.2.5_COMPOSER_v1.patch
or
patch -p1 < MDVA-15136_EE_2.2.5_v1.patch

Once that is done, refresh the cache in the Admin under "System > Cache Management" so that the changes will be reflected.

Please try it on a test environment first before taking it live, and kindly confirm that patch provided has resolved your issue.

Spoiler

View solution in original post

7 REPLIES 7

Re: Advance reporting is not working for me??

I have followed all instruction given on Magento guideline.
URL: https://docs.magento.com/m2/ce/user_guide/reports/advanced-reporting.html
https://nimb.ws/5G31mD
https://nimb.ws/5XiUAr
the advance reporting status is changed from pending to enabled
https://nimb.ws/mXhLG2

I have reauthorized the analytic user
https://nimb.ws/0rkEPl

waited for 2-3 days but the advance reporting leads to 404 page
https://nimb.ws/KUCAB6

Re: Advance reporting is not working for me??

Hi @Rishabhdiyawar 

 

Can you please tell me which version of Magento and edition you are using?

 

Thanks

Re: Advance reporting is not working for me??

I am using 2.2.5

Re: Advance reporting is not working for me??



@PankajS_Magento  I am using magento2.2.5

Re: Advance reporting is not working for me??

@Rishabhdiyawar 

 

Thanks for your reply. I am trying to reproduce same issue.

Re: Advance reporting is not working for me??

@PankajS_Magento  thanks

Re: Advance reporting is not working for me??

Hello,

I am happy to inform you that there is a patch available to fix this issue in the core Magento installation, which I have attached here. Please upload the appropriate patch into your Magento root directory and run the SSH command below.

patch -p1 < MDVA-15136_EE_2.2.5_COMPOSER_v1.patch
or
patch -p1 < MDVA-15136_EE_2.2.5_v1.patch

Once that is done, refresh the cache in the Admin under "System > Cache Management" so that the changes will be reflected.

Please try it on a test environment first before taking it live, and kindly confirm that patch provided has resolved your issue.

Spoiler