Hello @rnyshadhin296a
If a merchant using Magento Open Source (formerly known as Magento Community Edition) cannot see the B2B (Business-to-Business) configuration options, the most likely reason is that B2B functionality is not available in the Magento Open Source edition. B2B features are part of the Magento Commerce (formerly known as Magento Enterprise Edition) and Magento Commerce Cloud editions.
Magento Open Source is a free and open-source version of the Magento platform that provides basic e-commerce functionality. It does not include advanced B2B features such as company accounts, negotiated pricing, requisition lists, and buyer-specific catalogs, which are specifically designed for business-to-business transactions.
If the merchant requires B2B functionality, they would need to upgrade to Magento Commerce or Magento Commerce Cloud. These paid editions offer a comprehensive set of B2B features and capabilities tailored for B2B e-commerce.
It's worth noting that B2B functionality may also require additional configuration and setup after upgrading to Magento Commerce or Magento Commerce Cloud. This includes setting up company accounts, configuring pricing rules, defining buyer roles, and other B2B-specific configurations.
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