Merchant Location

[Isliitrade]

Dear Support,

I am new to Magento, I have installed magento 2 and I have got few heck ups. I am in Kenya and I was trying to change the "merchant location" but failed, there is no option for Kenya. Can anybody assist please.

Regards

Abdi

[Damian Culotta]

Hi @Isliitrade,

Where are you trying to set that value?

I've checked and Kenya is an option:

Default Country configuration

Store Information configuration

Shipping Origin options

Can you check again or share where you can't set the value?

[Isliitrade]

Dear Damian,
Thank you for responding to my query. Please below:
Its under the payment method merchant location that I have an issue with.
Kenya is not there and I am told its magento issue.
Store>Configuration>Sales>Payment Method>Merchant Location


Thanking you in advance

Regards
Abdi

[Damian Culotta · Accepted solution]

Hi @Isliitrade,

Ok, that's another list.

Paypal configuration

Those countries are used bu the PayPal module on Magento bu, if you take a look unser the dropdown:

Paypal configuration

I don't know which rule is used to allow or not some countries (there are several that aren't present in this list). But maybe you can avoid the country configuration there and let Magento gets the country for this module from the default country configuration.

Maybe this restriction is related with PayPal.