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Order email when payment with Adyen plugin

Order email when payment with Adyen plugin

Hi,


with my Magento 2 installation (2.2.1) I have integrated the credit card payment with Adyen Plugin. I configured this plugin with Hosted Payment Page (HPP) integration.

All works fine, payment is captured from Magento and the flow works fine.
But I have a problem with order email.
In this case the email with my order is not sent to customer.

 

If I pay with other method, for example Cash On Delivery Payment, all works fiine and otder email is sent correctly.

 

Other people have this issue?
What is the best solution to always send the order email?

 

Thanks

2 REPLIES 2

Re: Order email when payment with Adyen plugin

Ok, I solved my issue.
I launched the cron with "magento cron:run" and all mails arrived.

 

Sorry for this post.

Re: Order email when payment with Adyen plugin

Hi, i know this is an old post but maybe you can help

 

we are having the same issue with adyen

the order confirmation email is not being sent, what steps did you take to get it to work?

 

Thanks!!!