Problem with most viewed products

[andyavcons30c7]

Hello everybody,

for some reason my magento (2.3) doens't show any viewed products.

Is there something i need to turn on for my magento site? So i can see the most viewed products?

everything else works fine.

Thx for your help.

[Hiren_K_Patel]

Hello @andyavcons30c7 ,

There is an Admin setting that will show the Recently Viewed Products for Not Logged in Customers.

Go to Admin => Stores > Settings > Configuration > Catalog > Recently Viewed/Compared Products select Yes to ( Synchronize widget products with backend storage )

Clear cache and check.

Problem Solved - Click on Kudos and Accept as Solution.

[Manthan Dave]

Hi @andyavcons30c7 

If you wanted to showcase recently viewed products widget - then follows the instructions/step given by @Hiren_K_Patel  - it will allow you to showcase the same.

If you are talking about most viewed products by customer and you wanted to showcase that then you will require to do customization, you will actually need to use the collection of Most viewed products. following i am sharing the link for the same. Refer the link and do adjustments based on your need.

https://magento.stackexchange.com/questions/111801/get-most-viewed-products 

https://magento.stackexchange.com/questions/92157/magento-2-bestseller-and-most-viewed-product-on-ho... 

It will resolve your issue.

Hope it helps !

[andyavcons30c7]

Hi @Hiren_K_Patel  i tried this, but didn't work

[andyavcons30c7]

Hello @Manthan Dave 

i'm talking abouth the most viewed products in my admin dashboard.. at this moment it's showing this : We couldn't find any records. and i don't know how to solve this

grtz

[Manthan Dave]

Hi @andyavcons30c7 

So are you checking from the reports section ? From the Admin panel -> Reports -> Products -> Views/Bestseller 

Could you please confirm this ?

[andyavcons30c7]

Hi @Manthan Dave  

i'm look for it in the dashboard (can you see the image?)

[Manthan Dave]

Hi @andyavcons30c7 

Ok i understand your problem and solution is you need to refresh the statistics.

From your Magento admin panel go to the Reports -> Statistics -> Refresh Statistics -> Select all -> Select option called "Refresh Statistics for the last day" and click on submit

Same way select option called "Refresh Lifetime Statistics" -> and click on submit button

Now clear the cache and check your dashboard it will showcase values under each tab - Most viewed products as well.

Sharing the link for your reference - http://mageguides.com/how-to-refresh-statistics-in-magento-2/ 

Hope it helps !

[andyavcons30c7]

Hi @Manthan Dave ,

thx for the advice, but i already tried this .. and still i get nothing

realy strange..

[Manthan Dave]

Hi @andyavcons30c7 

Is there any extension or plugin you have added which conflicts with this functionality ?

Also after refreshing the statistics from the frontend user start viewed different and same products and after sometime it will showcase values over here.