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Unable to find Reviews in Magento 2.3.0

Unable to find Reviews in Magento 2.3.0

Hello

 

I'm new to this community so apologies if this isn't the correct approach to get some help!

 

I've been trying to localize the Reviews section in Magento 2.3.0 for days and have been unable to do so. I think in previous versions this was under Stores>Config>Advanced>Advanced but this tab no longer exists now. Some other forums I read point to the Marketing tab, but I don't have it there either.

 

Any suggestion please? Any help would be greatly appreciated so thank you!

 

Valeria

13 REPLIES 13

Re: Unable to find Reviews in Magento 2.3.0

Hello Valeria,

 

actually you can find "Reviews" tab under "Marketing">"User content" in magento C.E. Please, check the screenshot below. Since you don't have it, then we recommend you to check your magento installation integrity. 

123.png

Re: Unable to find Reviews in Magento 2.3.0

Hello @valeria_del sor 

 

Go to admin >> Marketing >> Reviews to check all review into the backend

 

Stores >> Rating for add rating into system.

 

Hope it will help you if works then mark as a solution. 


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Unable to find Reviews in Magento 2.3.0

Hi Sunil

 

thank you so much for providing these info, unfortunately none of these is where you said Smiley Sad Is it a problem in Magento version 2.3.0? Or might be something else?

 

thanks

Valeria

Re: Unable to find Reviews in Magento 2.3.0

Here's screenshots to clarify

 

Schermata 2019-05-20 alle 14.36.29.pngSchermata 2019-05-20 alle 14.36.18.png

Re: Unable to find Reviews in Magento 2.3.0

Thanks. I'm now worried something must be wrong in my Magento. How can I check what the problem is, do you know?

Re: Unable to find Reviews in Magento 2.3.0

Hello @valeria_del sor 

 

Can you please config.php?

 

path for file :- app/etc/config.php and check review module enabled it.

 


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Unable to find Reviews in Magento 2.3.0

Hi Sunil

 

I found config.php and Magento Reviews is 0, should it be 1 to be enabled? That must be why!

 

Schermata 2019-05-20 alle 15.03.41.png

Re: Unable to find Reviews in Magento 2.3.0

Hello @valeria_del sor 

 

May be some one from team will be do into past.

 

Just change value to 1 and do setup:upgrade and static content deploy.

 

You will see your menu Smiley Happy enjoy Smiley Happy

 

if works then don't heritage to mark as a solution Smiley Happy


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Unable to find Reviews in Magento 2.3.0

Thanks Sunil.

 

Sorry I'm not a developer so would you mind explaining exactly what I should do when you say "do setup:upgrade and static content deploy.". 

 

Does it mean I have to go in a folder on the ftp and write a command? Or something I can do in Magento BE instead?

 

I changed the value to 1 for the moment and the Reviews now appears under Marketing but when clicking on it I get a weird code.

 

Schermata 2019-05-20 alle 15.48.50.png

 

thanks so much for your help!!

 

Valeria