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Varnish Cache

Varnish Cache

Hello All,


I have a customer complaining about Varnish Cache not being purged.
The claim is that he is not getting x-magento-cache-debug: MISS refreshing the Home page after purging the cache.

In my understanding, you would get MISS only if the cache is disabled.

Whenever the cache is purged is immediately populated, and if you refresh the page after purging cache normally you would get x-magento-cache-debug: HIT.
Can someone shed some light?


Thank you