customers sort admin doesn't work

[mvp_admin]

Hello!

Everything was working very well and out of nowhere, without making any changes, I was no longer able to sort clients by ID in the backend.

I can't find any errors in the log files.

Has it happened to you? How did they solve it?

Magento ver. 2.2.11

[Manish Mittal]

@mvp_admin 

Is your php version upgraded?

or try running by indexer command.

php bin/magento indexer:reindex

or try to follow below article, it seems related to you:

https://magento.stackexchange.com/questions/270015/magento-2-3-1-customer-grid-sorting-issue

[Bhanu Periwal]

Hi @mvp_admin 

If you are using ui component to design admin grid , please check & compare your  code with below exmaple:

<columns name="spinner_columns">
        <selectionsColumn name="ids">
            <argument name="data" xsi:type="array">
                <item name="config" xsi:type="array">
                    <item name="resizeEnabled" xsi:type="boolean">false</item>
                    <item name="resizeDefaultWidth" xsi:type="string">55</item>
                    <item name="indexField" xsi:type="string">entity_id</item>
                </item>
            </argument>
        </selectionsColumn>
        <column name="entity_id">
            <argument name="data" xsi:type="array">
                <item name="config" xsi:type="array">
                    <item name="filter" xsi:type="string">textRange</item>
                    <item name="sorting" xsi:type="string">asc</item>
                    <item name="label" xsi:type="string" translate="true">ID</item>
                </item>
            </argument>
        </column>
  </columns>

or you can take reference from below link:

https://webkul.com/blog/how-to-create-a-grid-using-ui-component/

You will find example of ui component xml "webkul_emp_data.xml" file.

It may help you to resolve issue.

If issue resolve, please click on 'Kudos' & Accept as Solution!

[mvp_admin]

Current PHP version 7.1

Unfortunately it didn't work for me

Neither running by indexer command or the module