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Items are not displaying in order summary Checkout Page

Items are not displaying in order summary Checkout Page

In the checkout page, i'm not able to see the items under the order summary.

PFB the Screenshot link

https://www.screencast.com/t/f5NLUj3VU

Kindly suggest a solution.

8 REPLIES 8

Re: Items are not displaying in order summary Checkout Page

Hi @anand_v

 

Looking at the screenshot - it seems like you have js issue on the checkout page.

 

Check in your browser console what exactly error is there on the browser console and post that error for the same 

 

also have you tried to click on that 1 item in the cart link on the same screen ? - click on that link and check browser console and post the error which you are able to see over there 

 

 

if issue solved,Click Kudos & Accept as Solution

Re: Items are not displaying in order summary Checkout Page

Hi @Manthan Dave.

Yeah i checked in the browser console.PFB the screenshot for that.

https://www.screencast.com/t/GHAzvW9gS

And i'm not able to click the dropdown in that checkout page.

Re: Items are not displaying in order summary Checkout Page

Hi @anand_v

 

Thanks for sharing the screenshot 

 

Looking at the screenshot - the error is might be coming from collection.js - as the rest of the error is not related to this checkout page.

 

Do one thing run below commands in sequence :

 

php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy -f
php bin/magento cache:clean
php bin/magento cache:flush

You might have tried this - but remove generated and var/generation directory and try the above command.

 

Or else check in var/log - is there any other error log is there for the checkout ?

 

You can also try by switching to Luma theme - is the same problem you are facing on luma theme or not ? as on the browser console log not have much information so !

 

Hope it helps you 

if issue solved,Click Kudos & Accept as Solution

Re: Items are not displaying in order summary Checkout Page

Hi @Manthan Dave.

Will try all the possible methods and revert back if i didn't find the solution.

Re: Items are not displaying in order summary Checkout Page

Hi @anand_v

 

Sure -  try all the methods and let us know if you still have any issue on the same !

if issue solved,Click Kudos & Accept as Solution

Re: Items are not displaying in order summary Checkout Page

Hi @Manthan Dave.

I have tried all methods. i.e.,switching to luma theme and checked the checkout page. In luma theme the order summary is showing the items in the side bar. 

After switching to my theme, the order summary is not expanding in my checkout page.

Please suggest a solution..

Re: Items are not displaying in order summary Checkout Page

Hi @anand_v

 

So here you are using custom theme ? or you have purchased third-party premium theme ?

 

 

if issue solved,Click Kudos & Accept as Solution

Re: Items are not displaying in order summary Checkout Page

Hi @Manthan Dave.

Yeah i'm using the custom theme not the third party premium theme.