504 error on product configuration

[assanjie]

Hello, I am having a issue relating to configarable products when I save the configarable product I am getting a 504 error.   I have come across solutions to modify following  , 

fastcgi_read_timeout 600;

proxy_read_timeout 600;  

Can I know how to do it as I am new to magento , could you explain in details. 

Thanks

Assa

[shikha1193]

Hi @assanjie 

Did you check the exception.log and system.log of magento ?
did you find something in the log which can relate to the error ?

this issue can be related to `1213 Deadlock found when trying to get lock`
check this on gitHub https://github.com/magento/magento2/issues/8933

If my answer is helpful click Kudos & Accept as Solution


Thank you