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504 error on product configuration

504 error on product configuration

 
Hello, I am having a issue relating to configarable products when I save the configarable product I am getting a 504 error.   I have come across solutions to modify following  , 
fastcgi_read_timeout 600;
proxy_read_timeout 600;  
Can I know how to do it as I am new to magento , could you explain in details. 
Thanks
Assa
1 REPLY 1

Re: 504 error on product configuration

Hi @assanjie 

Did you check the exception.log and system.log of magento ?
did you find something in the log which can relate to the error ?

this issue can be related to `1213 Deadlock found when trying to get lock`
check this on gitHub https://github.com/magento/magento2/issues/8933

If my answer is helpful click Kudos & Accept as Solution


Thank you