Backend wont load?

[natesplashb01c]

Hello,

We are working on our first Magento site currently and having issues. I have researched and haven't found anything yet.

If we are on the backend and try to go to a page to update the content I will get the spinning wheel of death for HOURS on end sometimes (yesterday I wasnt able to get anything to load all day so couldnt update a single thing on the website). Sometimes it will load right up I make a change, then the rest of the day I get the spinning wheel of death.

It will also only work (when it actually does) for me on Firefox as well.

Any ideas?

[Vimal Kumar]

Hi @natesplashb01c 

There might be some permission issue.
https://devdocs.magento.com/guides/v2.3/config-guide/prod/prod_file-sys-perms.html

Try the following command once:

find . -type d -exec chmod 755 {} \; && find . -type f -exec chmod 644 {} \; && chmod u+x bin/magento

You can use sudo as well.

If still face issue, then try following commands once n sequence to re generations.

chmod -R 0777 var/ pub/static generated/
rm -rf var/cache/* var/view_preprocessed/* generated/* pub/static/*
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy -f
php bin/magento cache:flush

I hope it will help you!