Cookie Restriction Mode and Google Analytics

[Andy_Acute]

Hi all....

I've recently turned on 'Cookie Restriction Mode' in our Magento 2.3.3 instance and since then, our Google Analytics numbers have fallen off a cliff.

As I understood it, when a customer 'agrees' and accepts our site's cookie policy, google analytics would continue to track our visitors activity. But this isn't happening at all.

A good 70% of traffic doesn't get tracked.

The only Google Analytics code I can see in the source code is the below.

If I turn off the 'cookie restriction mode', the code updates to '"isCookieRestrictionModeEnabled": 1',

Does anyone have a fix for this please?

I have tried updating our Google Account following this guidance, but this didn't seem to work.

https://docs.magento.com/user-guide/stores/compliance-privacy-google.html 

Many Thanks in advance

Andy

<script type="text/x-magento-init">
{
    "*": {
        "Magento_GoogleAnalytics/js/google-analytics": {
            "isCookieRestrictionModeEnabled": 0,
            "currentWebsite": 1,
            "cookieName": "user_allowed_save_cookie",
            "ordersTrackingData": [],
            "pageTrackingData": {"optPageUrl":"","isAnonymizedIpActive":false,"accountId":"UA-ouridreplaced-1"}        }
    }
}
</script>

[Bhanu Periwal]

Hi @Andy_Acute 

Kindly refer below link for enable 'Cookie Restriction Mode':

https://docs.magento.com/user-guide/stores/compliance-cookie-restriction-mode.html

It may help you to resolve issue.

If issue resolve, please click on 'Kudos' & Accept as Solution!

[Andy_Acute]

Hi Bhanu

Thank you for replying to my post, but unfortunately this didn't fix my issue.

The Google Analytics code inserted into the source code changes from:

"isCookieRestrictionModeEnabled": o,
to
"isCookieRestrictionModeEnabled": 1,

And this stops all tracking in Google Analytics 'Real Time'.

Any oher advice?

Thanks

Andy