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DOB is not saving in customer Account

DOB is not saving in customer Account

Hi,
 
In Customer Account DoB is not saving and giving Error like Please enter a valid date.
 
For reference please find the attached image.
DOB.PNG
Thanks in Advance
Somu N
7 REPLIES 7

Re: DOB is not saving in customer Account

Hi,
Please check the log files. You will find the actual issue.
Also let me know if you created any custom fields for customer account.

Thanks,
Rahul

Re: DOB is not saving in customer Account

Hi Rahul,

 

In Log file nothing was there.

i didnt create any custom fields.

Re: DOB is not saving in customer Account

Does it work when you use the select date button instead of manually typing it in? Maybe you are putting in the wrong format?

Re: DOB is not saving in customer Account

Hi @sekhar_n,

It looks like that you date format is incorrect.

try once dd/mm/yy. for example: 05/05/2029

or try once using date picker to check format.

I hope it will help you!

Re: DOB is not saving in customer Account

Hi Vimal,

 

I am trying to pick the Date From date Picker only eventhough it is throughing error only.

Re: DOB is not saving in customer Account

Hi AndyAJ,

 

I am trying to pick the Date From date Picker only eventhough it is throughing error only.

Re: DOB is not saving in customer Account