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Edit Orders issue after upgrade to Magento v2.3.4

SOLVED

Edit Orders issue after upgrade to Magento v2.3.4

Hello friends,

As suggested I upgraded my store to Magento v2.3.4 but it is admin issues in the admin panel when I click on Edit Order button. Please see the screenshot attached below:

 

Screenshot 2020-04-23 at 1.17.24 PM.png

 

Not sure how to resolve this issue, please help.

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Edit Orders issue after upgrade to Magento v2.3.4

Hello @Manthan Dave 

 

That is strange, I disabled the authorize.net extension and it worked well. So think, I need to let it disabled and use the extension available in the Marketplace as per Magento v2.3.4 requirement. 

 

Thanks for your help and comments so far @Manthan Dave 

View solution in original post

Re: Edit Orders issue after upgrade to Magento v2.3.4

Hi @mbparmar10 

 

So you haven't used the marketplace one latest compatible extension on your setup ?

 

Anyways glad to know that you have resolved your issue ! 

 

happy to help and keep helping others Smiley Happy

if issue solved,Click Kudos & Accept as Solution

View solution in original post

12 REPLIES 12

Re: Edit Orders issue after upgrade to Magento v2.3.4

Hi @mbparmar10 

 

Have you installed configured any extension which is directly functional with order screens ?

 

Because there might be a chance due to confliction this happens, Also have you run all the necessary commands after upgrading the Magento version ?

if issue solved,Click Kudos & Accept as Solution

Re: Edit Orders issue after upgrade to Magento v2.3.4

Hello @Manthan Dave 

 

I am sure that there is no extension installed which is directly related to the Edit Order page. 

Also, I have run all the necessary commands after upgrading the Magento version.

 

Anything else that you can suggest?

Re: Edit Orders issue after upgrade to Magento v2.3.4

Hi @mbparmar10 

 

Actually you need to debug any extension which directly interacted to order entity not only order edit page.

 

Or i would suggest one by one disable third-party extension which you have installed/configured and check accordingly then you will find which extension causes/generates this issue.

 

Because this is something confliction issue either with your custom module or with third-party module so disabling one by one is the correct step to debug the issue.

 

Hope it helps !

if issue solved,Click Kudos & Accept as Solution

Re: Edit Orders issue after upgrade to Magento v2.3.4

Thanks @Manthan Dave 

I will try it and see what is the result.

Re: Edit Orders issue after upgrade to Magento v2.3.4

Hi @mbparmar10 

 

Sure, please try and let me know if its not resolved and still face the issue.

 

We will debug the more based on the logs from var/log/exception.log file

if issue solved,Click Kudos & Accept as Solution

Re: Edit Orders issue after upgrade to Magento v2.3.4

Hello @Manthan Dave 

 

I tried installing the fresh Magento v2.3.4 in my local PC and in the admin found this issue. See the screenshot below:

https://ibb.co/Xsnq8f4

 

This is a fresh Magento latest version without any extensions or customization.

Re: Edit Orders issue after upgrade to Magento v2.3.4

The same issue appears when I try to create a new order and add a product in that order in the admin panel.

Re: Edit Orders issue after upgrade to Magento v2.3.4

Hi @mbparmar10 

 

okay, can you please confirm that you have followed following steps after installing vanila version of Magento !

 

  • Run the following commands in sequence from the root directory of Magento 2 :
    • php bin/magento setup:upgrade
    • php bin/magento setup:di:compile
    • php bin/magento setup:static-content:deploy -f
    • php bin/magento cache:clean
    • php bin/magento cache:flush
  • Make sure you have given proper permissions to directory structures and file , follow this link for the same - https://magento.stackexchange.com/questions/91870/magento-2-folder-file-permissions 
  • Make sure you have .htaccess file in the root directory of the Magento, follow this link for the content of the .htaccess file - https://github.com/emizentech/magento2/blob/master/.htaccess.sample 
  • Make sure you have composer installed in your wamp/xampp server.
  • Make sure in your php.ini following configurations are configured
    • In your php.ini file increase values of below parameters.

      • max_execution_time = 18000
      • max_input_time = 1800
      • memory_limit = 1024M

Please check all the configurations are done in your technology stack or not.

 

this will helps you to resolve the issue.

if issue solved,Click Kudos & Accept as Solution

Re: Edit Orders issue after upgrade to Magento v2.3.4

Hello @Manthan Dave 

Ok, I will try your steps provided.

Can it be the issue with Authorize.net extension? Because from Magento v2.3 the Authorize is deprecated.