Edit Orders issue after upgrade to Magento v2.3.4

[mbparmar10]

Hello friends,

As suggested I upgraded my store to Magento v2.3.4 but it is admin issues in the admin panel when I click on Edit Order button. Please see the screenshot attached below:

Not sure how to resolve this issue, please help.

[Manthan Dave]

Hi @mbparmar10 

Have you installed configured any extension which is directly functional with order screens ?

Because there might be a chance due to confliction this happens, Also have you run all the necessary commands after upgrading the Magento version ?

[mbparmar10]

Hello @Manthan Dave 

I am sure that there is no extension installed which is directly related to the Edit Order page. 

Also, I have run all the necessary commands after upgrading the Magento version.

Anything else that you can suggest?

[Manthan Dave]

Hi @mbparmar10 

Actually you need to debug any extension which directly interacted to order entity not only order edit page.

Or i would suggest one by one disable third-party extension which you have installed/configured and check accordingly then you will find which extension causes/generates this issue.

Because this is something confliction issue either with your custom module or with third-party module so disabling one by one is the correct step to debug the issue.

Hope it helps !

[mbparmar10]

Thanks @Manthan Dave 

I will try it and see what is the result.

[Manthan Dave]

Hi @mbparmar10 

Sure, please try and let me know if its not resolved and still face the issue.

We will debug the more based on the logs from var/log/exception.log file

[mbparmar10]

Hello @Manthan Dave 

I tried installing the fresh Magento v2.3.4 in my local PC and in the admin found this issue. See the screenshot below:

https://ibb.co/Xsnq8f4

This is a fresh Magento latest version without any extensions or customization.

[mbparmar10]

The same issue appears when I try to create a new order and add a product in that order in the admin panel.

[Manthan Dave]

Hi @mbparmar10 

okay, can you please confirm that you have followed following steps after installing vanila version of Magento !

• Run the following commands in sequence from the root directory of Magento 2 :
  • php bin/magento setup:upgrade
  • php bin/magento setup:di:compile
  • php bin/magento setup:static-content:deploy -f
  • php bin/magento cache:clean
  • php bin/magento cache:flush
• Make sure you have given proper permissions to directory structures and file , follow this link for the same - https://magento.stackexchange.com/questions/91870/magento-2-folder-file-permissions 
• Make sure you have .htaccess file in the root directory of the Magento, follow this link for the content of the .htaccess file - https://github.com/emizentech/magento2/blob/master/.htaccess.sample 
• Make sure you have composer installed in your wamp/xampp server.
• Make sure in your php.ini following configurations are configured

  • In your php.ini file increase values of below parameters.

    • max_execution_time = 18000
    • max_input_time = 1800
    • memory_limit = 1024M

Please check all the configurations are done in your technology stack or not.

this will helps you to resolve the issue.

[mbparmar10]

Hello @Manthan Dave 

Ok, I will try your steps provided.

Can it be the issue with Authorize.net extension? Because from Magento v2.3 the Authorize is deprecated.