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Emails are not sending

Emails are not sending

Hi there,

 

Recently I setup Magento. I tried signing up as an user and buying a product, however, I see no emails are coming through to the customer when the order gets processed or when a user tries to reset a password. I have cron setup, however, no idea why emails aren't going through. I've checked settings and 'Disable Email Communications' is set to 'No'.

 

Is there anything I could possibly be missing?

2 REPLIES 2

Re: Emails are not sending

check for the below options,

verify your Host and Port fields if you are using any external mailing server.

 

Go to Stores -> Configuration -> Sales -> Sales Emails

 

Under General Settings tab, choose Asynchronous sending to Disable

 

Under Order tab Enabled to Yes

 

Now clear/refresh your cache.

 

check for cron 

 

Refer this link  - https://devdocs.magento.com/guides/v2.2/install-gde/install/post-install-config.html

 

Also check the payment gateway.

 

Hope this helps you. 

Re: Emails are not sending

Hi @modestas_mankus

 

 Please look into your SPAM mailbox.

 

Problem solved? Click Kudos & Accept as Solution! 

If you find my answer useful, Please click Kudos & Accept as Solution.

Thanks Smiley Happy