cancel
Showing results for 
Search instead for 
Did you mean: 

Guest order, email sign up issue

SOLVED

Guest order, email sign up issue

Hello

 

When a guest order is placed, customers are supposed to receive an email to set up the password for the account.

 

I tried and only got an order confirmation and not an email with setting up an email and password. Is it part of a set up?

 

thanks

 

Sharon

 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Guest order, email sign up issue

Hello @sasportasg83d0 

 

 

You can restrict the guest users to place the order by the configuration this is possible in default Magento.

So, at the time of checkout customers have to create an account on your site.

 

to  do this you need to go to store configuration salse checkout and then checkout option and set "Enable guest checkout value as no"

 

https://prnt.sc/1v05b57

 

If you get the solution then please, "Kudos" and "Accept as Solution" for Token of Appreciation

View solution in original post

2 REPLIES 2

Re: Guest order, email sign up issue

Hello @sasportasg83d0,

 

In default magento, as a guest user they don't have account as normal user instead of they only purchase items with required details filled in at checkout page so that only order confirmation mail will be sent.

If you want to make guest user as normal user, need to customize it.

 

Thank you

If you got solution from my answer, then hit kudos and accept it as solution

 

Best regards

madhuresan
Bootsgrid

Re: Guest order, email sign up issue

Hello @sasportasg83d0 

 

 

You can restrict the guest users to place the order by the configuration this is possible in default Magento.

So, at the time of checkout customers have to create an account on your site.

 

to  do this you need to go to store configuration salse checkout and then checkout option and set "Enable guest checkout value as no"

 

https://prnt.sc/1v05b57

 

If you get the solution then please, "Kudos" and "Accept as Solution" for Token of Appreciation