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Importing Problem: Error systemException Import Failed in 2.1.6CE

Importing Problem: Error systemException Import Failed in 2.1.6CE

I have looked all over the internet for a solution and can not seem to find any. Is anyone else having this problem?

 

None of my import files work not even importing a file I just exported from my Magento admin works. The error is still the same no matter what I try to do. I am running Magento CE 2.1.6.

 

This is the error I get for every single import: <b>systemException. Notice: iconv_strlen(): Detected an illegal character in input string in /home/baker/public_html/vendor/magento/framework/Stdlib/StringUtils.php on line 151

 

This is the code to link 151 in StringUtils.php

return iconv_strlen($string, self::ICONV_CHARSET);

 

When I don't get this error the system just hangs at please wait with no visible errors or warnings.

 

Any help would be appreciated.

 

Thank you,

Kathy

3 REPLIES 3

Re: Importing Problem: Error systemException Import Failed in 2.1.6CE

hello 

im having the same problem, did you find a solution for it ??

Re: Importing Problem: Error systemException Import Failed in 2.1.6CE

Yes I have. I found out it was the file itself. I used Microsoft excel and
it put a bunch of junk when I saved the file. I ended up using Ron's Editor
to read and edit my csv files in. Also the inventory file I was using from
my distributor was not formated right it was all messed up.

Re: Importing Problem: Error systemException Import Failed in 2.1.6CE

just remove special chars from your description (or) short descriptions column. then try to import