In Magento backend admin user role accounts taking much time to load

[sekhar_n]

Hi,

In Magento backend especially administration user roll accounts taking much time to load(some time getting 504 gateway time out error after clicking on reload button page is loading after some time) and remaining user roll accounts are loading quickly.

Please help me in this issue.

Thanks
Somu N

[Manish Mittal]

Hi @sekhar_n 

Can you share what is difference in you other user and admin user? what access normal user dont have?

[sekhar_n]

Magento backend we had create some users like

1.Data Entry(they had access of Catalog only)

2.Blog(They had only access to create posts)

3.Admin (Aceess for all modules in backend)

[Manish Mittal]

@sekhar_n 

Please check these values in php.ini:

upload_max_filesize:1000M
max_execution_time:18000
memory_limit:2048M
max_input_time:18000
max_input_vars:3000
post_max_size:1000M

[sekhar_n]

My values are like this

max_execution_time	This sets the maximum time in seconds a script is allowed to run before it is terminated by the parser. This helps prevent poorly written scripts from tying up the server. The default setting is 90.	5000
max_input_time	This sets the maximum time in seconds a script is allowed to parse input data, like POST, GET and file uploads.	-1
max_input_vars	This sets the maximum number of input variables allowed per request and can be used to deter denial of service attacks involving hash collisions on the input variable names.	5000
memory_limit	This sets the maximum amount of memory in bytes that a script is allowed to allocate. This helps prevent poorly written scripts for eating up all available memory on a server. Note that to have no memory limit, set this directive to -1.	1024M
post_max_size	Sets max size of post data allowed. This setting also affects file upload. To upload large files, this value must be larger than upload_max_filesize. Generally speaking, memory_limit should be larger than post_max_size.	2048M
session.gc_maxlifetime	This specifies the number of seconds after which data will be seen as "garbage" and potentially cleaned up.	1440
session.save_path	session.save_path defines the argument which is passed to the save handler. If you choose the default files handler, this is the path where the files are created.
upload_max_filesize	The maximum size of an uploaded file.	2048M

[Manish Mittal · Accepted solution]

@sekhar_n 

Please check your ACL rules in admin system>permission>users> roles/rules.

Or check if any module is taking time so you can disable it. Thanks

[dessartine_quen]

I facing the same issue . How to check if a module take time ?