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M2.2.2CE Product Qty not Updating on Front End

‎02-09-2019 05:49 AM
‎02-09-2019 05:49 AM

M2.2.2CE Product Qty not Updating on Front End

Hello,

We are facing an issue that whenever a product qty changes owing to a purchase, the front end does not show the accurate quantity.

 

In the backend it is correct.

So far this has been experienced with witnessing a product quantity which is 1, that should become 0 after a purchase or is 0 and then becomes 1 after a stock item is available again.

 

The item in question is a configurable product in this scenario, a size option.

It gets temporarily solved when refreshing all of the cache types but not automatically as it should do.

Please kindly advise.

 

Best regards,

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2 REPLIES 2
‎02-09-2019 05:56 AM
‎02-09-2019 05:56 AM

Re: M2.2.2CE Product Qty not Updating on Front End

There is a Stock Status option below the product quantity option. Set it to In Stock. It should fix your issue. UbYcZ.png

 

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‎02-09-2019 06:20 AM
‎02-09-2019 06:20 AM

Re: M2.2.2CE Product Qty not Updating on Front End

Thank you for your reply.

 

However, this was already set to In stock.

 

I have been able to verify this only occurs when products are near to the 0 or 1 qty. Anything more than this the items accurately update on the front end.

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