cancel
Showing results for 
Search instead for 
Did you mean: 

M2.2.2CE Product Qty not Updating on Front End

   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

M2.2.2CE Product Qty not Updating on Front End

Hello,

We are facing an issue that whenever a product qty changes owing to a purchase, the front end does not show the accurate quantity.

 

In the backend it is correct.

So far this has been experienced with witnessing a product quantity which is 1, that should become 0 after a purchase or is 0 and then becomes 1 after a stock item is available again.

 

The item in question is a configurable product in this scenario, a size option.

It gets temporarily solved when refreshing all of the cache types but not automatically as it should do.

Please kindly advise.

 

Best regards,

2 REPLIES 2

Re: M2.2.2CE Product Qty not Updating on Front End

There is a Stock Status option below the product quantity option. Set it to In Stock. It should fix your issue. UbYcZ.png

 

Re: M2.2.2CE Product Qty not Updating on Front End

Thank you for your reply.

 

However, this was already set to In stock.

 

I have been able to verify this only occurs when products are near to the 0 or 1 qty. Anything more than this the items accurately update on the front end.