Order View: Information Changes have been made to this section that have not been saved.

[Bergerman]

Hello,

I am on Magento 2.2.5 and when going to Sales > Orders > View on the backend I receive the following message:

Order View

• Information Changes have been made to this section that have not been saved. This tab contains inval...

Looking at the error log I see the following:

05-Jul-2018 17:13:52 UTC] PHP Fatal error:  Uncaught Error: Call to a member function getExtOrderId() on null in /home/passionh/public_html/vendor/temando/module-shipping-m2/view/adminhtml/templates/sales/order/view/info.phtml:134
Stack trace:
#0 /home/passionh/public_html/vendor/magento/framework/View/TemplateEngine/Php.php(59): include()
#1 /home/passionh/public_html/vendor/magento/framework/View/Element/Template.php(270): Magento\Framework\View\TemplateEngine\Php->render(Object(Temando\Shipping\Block\Adminhtml\Sales\Order\View\Info\Interceptor), '/home/passionh/...', Array)
#2 /home/passionh/public_html/generated/code/Temando/Shipping/Block/Adminhtml/Sales/Order/View/Info/Interceptor.php(544): Magento\Framework\View\Element\Template->fetchView('/home/passionh/...')
#3 /home/passionh/public_html/vendor/magento/framework/View/Element/Template.php(300): Temando\Shipping\Block\Adminhtml\Sales\Order\View\Info\Interceptor->fetchView('/home/passionh/...')
#4 /home/passionh/public_html/vendor/magento/module-backend/Block/Template.php(124): Magento\Framework in /home/passionh/public_html/vendor/temando/module-shipping-m2/view/adminhtml/templates/sales/order/view/info.phtml on line 134

Unfortunately I have very little experience with any of this so desperately need some advice to fix the error. 

[Sunil Patel]

Hello @Bergerman

Try to disable temando shipping module and check it

[Bergerman]

Hello,

I have disabled Temando as you suggested and I am able to view the order details page now, however why would an error like this occur? It is a module supplied with Magento 2.2.5...I am confused.

[Sunil Patel]

Hello @Bergerman

maybe it is old order, and you are checking after upgrade Magento.

If any solution help you then give kudos or mark as solution

[Bergerman]

Hi, 

That's the issue, it is not an old order. I did think that, so I put through another order and still experienced the issue. Disabling the module allows me to access the order details page, but it doesn't solve the issue at hand. Any suggestions on what it may be? or could it be a bug with Magento 2.2.5? Kudos for your recommendation though.

[Sunil Patel]

Hello @Bergerman

first make sure below thing

sales_order contain ext_order_id column

if not then the issue is related to module install

[Bergerman]

Sorry, but where do I find "sales_order contain ext_order_id column"?

[Sunil Patel]

Hello @Bergerman

you need to check into db

[Bergerman]

Hello,

Sales order does contain a column ext_order_id however the values on each row are NULL.

Off topic question for you - does database need to be updated after upgrade from Magento 2.2.4 to 2.2.5? If so, how do I do it? I am using cPanel and have SSH access for command line.

Thank you.

[Sunil Patel]

Hello,

You need to login into ssh and need to run
php bin/magento setup:upgrade and then after static content deploy .