cancel
Showing results for 
Search instead for 
Did you mean: 

Orders stuck in "Possible Fraud" status

Orders stuck in "Possible Fraud" status

Magento 2 store is not getting credit card completed orders from paypal business advanced. The cards just sit in a pending or "possible fraud" status(although the card transaction still goes through on paypal side.Then my shipping programs wont automatically process the complete orders cause they are stuck in pending.

Magento Admin.png

 

This causes us to manual type each customer order.

Other payment types and paypal transactions will complete fine, its just credit cards.

I have spoke with paypal and my shipping company stamps.com and they say its something in magento.

 

Lots of time ive put into this already... Anyone have a solution, please?

thank you

Alex

 
 
2 REPLIES 2

Re: Orders stuck in "Possible Fraud" status

Hello @surfingcinv

 

Can you please look up below code:

 

https://github.com/magento/magento2/commit/e04fc7ff724de3b865a27311b78d88370a3a0cdb#diff-34fa9771c77...

 

https://github.com/magento/magento2/commit/d955773feb8a5725b472534f695b38e82552c9d8#diff-34fa9771c77...

 

Hope it will help you.

 

If it will help you then mark as a solution or give kudos.

 

 


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Orders stuck in "Possible Fraud" status

Hey Alex - I came across this thread and thought I would reach out. How were you able to resolve this issue?