Hello
I have a problem that i cannot checkout on the payment page if I have an article without weight.
(no matter what type of article - regular, virtual, ...)
I have 2 shipping methods configured, free & table rates. Table rates is configured to use weight for calculation.
- What happens
If I add one of these articles to my cart & try to check out, I automatically skip the shipping page and see the payment page in the checkout process. So far like expected.
If I now try to pay, I get an error which prevents payment. I get the red box with the red X. BUT - there is no text in this red box. So I do not really get a hint why it's not working.
With playing around I found out that it's due to the weight. But I don't know why - for me it makes no sense & I'd like to skip the shipping page.
Has anyone an idea how to solve my problem?
Thanks!
Solved! Go to Solution.
Hello @patrick_tschumi
Check in Network/console section, you will find ajax response. or check Logs files if there any error related to that. You will find error for sure. Thanks
Hello @patrick_tschumi
Check in Network/console section, you will find ajax response. or check Logs files if there any error related to that. You will find error for sure. Thanks
Hell Yeah!
U can't imagine how much time i spent on that. And now with that information I found it and fixed the error in my custom code within 1 minute...
Thx a lot!