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Problem with Advanced Reporting

Problem with Advanced Reporting

Hi Team,

I have followed all the steps provided in the documentation as here

https://docs.magento.com/m2/ce/user_guide/reports/advanced-reporting.html

 

But for some reason, I could not see Advanced Reporting working. It just shows the default screen of 404 error.

 

I checked with hosting too, they said there's No blocking in the server side.

 

We just have one base currency, so that too might be also NOT a problem.

 

Can you let me know what would be an issue here? What more information you want for investigation?

 

URL: https://www.yogibo.com

 

Thanks,

Mak

15 REPLIES 15

Re: Problem with Advanced Reporting

Hi, a have the same problem.

1. Magento ver. 2.2.4

2. Https: https.png

3. It is the public shop and customers can find it on Google.

4. Settings: settings.png

5. Currency: currency.png6. Crontab: crontab.png 7. Integration: user.pnguser2.png

 

Result: result.png

 

Reauthorize - not helped.

What's wrong?

Re: Problem with Advanced Reporting

I guess I found the way to fix: 

in table "cron_schedule" create 3 records with job_code's:

analytics_subscribe
analytics_update
analytics_collect_data

 and when cron completed this tasks you get access to statistics.

fixed.png

Re: Problem with Advanced Reporting

getting same issue

Re: Problem with Advanced Reporting

Hi @vitaldesign 

 

We have fix patch available to this issue in the core Magento installation. Click here to download patch

 

Please upload the appropriate patch into your Magento root directory and run the SSH command below:

 

patch -p1 < MDVA-15136_EE_2.2.5_COMPOSER_v1.patch
OR
patch -p1 < MDVA-15136_EE_2.2.5_v1.patch

 

Once that is done, refresh the cache in the Admin under "System > Cache Management" so that the changes will be reflected.

 

Please try it on a test environment first before taking it live, and kindly confirm that patch provided has resolved your issue.

 

Here is the link of GIT where this issue is confirmed:

 

https://github.com/magento/magento2/issues/21452#issuecomment-467799311

Thanks

 

--
If my answer is useful, please Accept as Solution & give Kudos

Re: Problem with Advanced Reporting

Thank you, let us install and update you.

Re: Problem with Advanced Reporting

how can you " in table "cron_schedule" create 3 records with job_code's:"
can you describe and write the step which i can follow and get the result .
i am also want to enable Advance Reporting in my store magento2.3 EC .

Re: Problem with Advanced Reporting

Hi @hafizMagento 

1. Install the patch provided

https://github.com/magento/magento2/issues/21452#issuecomment-467799311

Instructions are available here. Thanks @PankajS_Magento 

   https://community.magento.com/t5/Magento-2-x-Technical-Issues/Problem-with-Advanced-Reporting/m-p/12...

 

2. Then following the instruction given in the document.

    https://docs.magento.com/m2/ce/user_guide/reports/advanced-reporting.html

 

It works for you. Hope its help.

 

Thanks,

Mak

 

Re: Problem with Advanced Reporting

i am using magento 2.3 CE 
my stor url llink in
rcg.com.pk
i have followed the documentation all steps are verify .
but on Advance reporting show's 404 .
what m i do to enable the Advance Reporting?

 

Re: Problem with Advanced Reporting

Hi @hafizMagento 

As I mentioned above. You need to install the patch which mentioned in Step-1. This would resolve the 404 issue.

 

Thanks,

Mak