Problem with Advanced Reporting

[vitaldesign]

Hi Team,

I have followed all the steps provided in the documentation as here

https://docs.magento.com/m2/ce/user_guide/reports/advanced-reporting.html

But for some reason, I could not see Advanced Reporting working. It just shows the default screen of 404 error.

I checked with hosting too, they said there's No blocking in the server side.

We just have one base currency, so that too might be also NOT a problem.

Can you let me know what would be an issue here? What more information you want for investigation?

URL: https://www.yogibo.com

Thanks,

Mak

[nasvinete]

Hi, a have the same problem.

1. Magento ver. 2.2.4

2. Https:

3. It is the public shop and customers can find it on Google.

4. Settings: 

5. Currency: 6. Crontab:  7. Integration: 

Result: 

Reauthorize - not helped.

What's wrong?

[nasvinete]

I guess I found the way to fix: 

in table "cron_schedule" create 3 records with job_code's:

analytics_subscribe

analytics_update

analytics_collect_data

 and when cron completed this tasks you get access to statistics.

[rishabh_diyawar]

getting same issue

[PankajS_Magento]

Hi @vitaldesign 

We have fix patch available to this issue in the core Magento installation. Click here to download patch

Please upload the appropriate patch into your Magento root directory and run the SSH command below:

patch -p1 < MDVA-15136_EE_2.2.5_COMPOSER_v1.patch
OR
patch -p1 < MDVA-15136_EE_2.2.5_v1.patch

Once that is done, refresh the cache in the Admin under "System > Cache Management" so that the changes will be reflected.

Please try it on a test environment first before taking it live, and kindly confirm that patch provided has resolved your issue.

Here is the link of GIT where this issue is confirmed:

https://github.com/magento/magento2/issues/21452#issuecomment-467799311

Thanks

--
If my answer is useful, please Accept as Solution & give Kudos

[vitaldesign]

Thank you, let us install and update you.

[hafizMagento]

how can you " in table "cron_schedule" create 3 records with job_code's:"
can you describe and write the step which i can follow and get the result .
i am also want to enable Advance Reporting in my store magento2.3 EC .

[makvtldesi]

Hi @hafizMagento 

1. Install the patch provided

https://github.com/magento/magento2/issues/21452#issuecomment-467799311

Instructions are available here. Thanks @PankajS_Magento 

   https://community.magento.com/t5/Magento-2-x-Technical-Issues/Problem-with-Advanced-Reporting/m-p/12...

2. Then following the instruction given in the document.

    https://docs.magento.com/m2/ce/user_guide/reports/advanced-reporting.html

It works for you. Hope its help.

Thanks,

Mak

[hafizMagento]

i am using magento 2.3 CE 
my stor url llink in
rcg.com.pk
i have followed the documentation all steps are verify .
but on Advance reporting show's 404 .
what m i do to enable the Advance Reporting?

[vitaldesign]

Hi @hafizMagento 

As I mentioned above. You need to install the patch which mentioned in Step-1. This would resolve the 404 issue.

Thanks,

Mak