Product Stock Alerts Not Sending

[chombe]

I am trying to set up this feature but it's not working.

I tried following:

1. in magento admin set Yes to "Allow Alert When Product Comes Back in Stock"
2. Set product to be 'Out of stock'
3. Click on the link "Sign up to be notified when this product is back in stock." when on product page.
4. put product back in stock
5. run cron

in cron_schedule there is no catalog_product_alert cron process!!

product_alert_stock table

I know that I am missing something, can anyone help?

Thanks in advance!

[Sheshagiri]

Same issue

---

@chombe wrote:

I am trying to set up this feature but it's not working.

I tried following:

1. in magento admin set Yes to "Allow Alert When Product Comes Back in Stock"
2. Set product to be 'Out of stock'
3. Click on the link "Sign up to be notified when this product is back in stock." when on product page.
4. put product back in stock
5. run cron

in cron_schedule there is no catalog_product_alert cron process!!

product_alert_stock table

I know that I am missing something, can anyone help?

Thanks in advance!

---

[mShreyasKumar]

Hi All, I'm facing the same issue. Any help will be highly appreciated.
Thank you.

[Suman Kar]

Notification alerts are available only for logged-in customer

To enable out of stock notification you have to change the following configuration

1)

Store-->Configuration-->Catalog-->Catalog

Allow Alert When Product Comes Back in Stock to Yes

2)

Store-->Configuration-->Catalog-->Inventory

Display Out of Stock Products to Yes

Save the configuration. Once you save the configuration you should get a notification like below. 

Run re-index if required by executing below command

php bin/magento  index:reindex

3)

Then in core_config_data table i have changed the configuration

crontab/default/jobs/catalog_product_alert/schedule/cron_expr to * * * * * 

4) Store-->Configuration-->Catalog-->Catalog-->Product Alerts Run Settings

Set a time close to your time like if in your location 10 AM then Set 10:02 AM

5) Then you need to setup Magento cron in the operating system crontab.

To setup cron you have to do following steps

http://devdocs.magento.com/guides/v2.0/config-guide/cli/config-cli-subcommands-cron.html

 or

Without setting the cron you can run the cron

Execute below in the root folder 

php bin/magento cron:run

Then i have the output 

 

[senthil247a04e]

In my case product_alert_stock table send_cound and status as 1, but i didn't get any email

[sushma_dsilva1]

We are facing same issue. We are not receiving any emails. Anyone has solution for this?

[Stefy]

Hi,

I have the same problem:

product_alert_stock table send_count and status as 1, but i didn't get any email

Anyone have any suggestions?

Thanks in advance

[sarfaraz_bheda]

you might missed out the product_alert consumerin the env.php. 
  

  'cron_consumers_runner' =>
array (
  'cron_run' => true,
  'max_messages' => 20000,
  'consumers' =>
  array (
    0 => 'product_action_attribute.update',
    1 => 'product_action_attribute.website.update',
    2 => 'exportProcessor',
    3 => 'codegeneratorProcessor',
    4 => 'negotiableQuotePriceUpdate',
    5 => 'quoteItemCleaner',
    6 => 'inventoryQtyCounter',
    7 => 'async.operations.all',
  ),
  'multiple_processes' =>
  array (
  ),
),

 Please add and verify it, let me know if it works