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Products in Cart and Abandoned Carts Question

Products in Cart and Abandoned Carts Question

Am I over looking a setting that would change how long products would stay in a users cart and how long carts stay abandoned?

 

When I look at the abandoned carts report I see some that are over a year old. I don't see any way to clear older abandoned carts. When I look at the products in quote_item table there is a lot of items created 9+ months ago. I would rather the reports for Products in carts and Abandoned Carts be limited to last 30days or so. I don't see many customers coming back  to purchase stuff they placed in a cart over 6 months ago.

2 REPLIES 2

Re: Products in Cart and Abandoned Carts Question

@Intwire did you ever figure out the right way to affect this? Thanks.

Re: Products in Cart and Abandoned Carts Question

Yes there is a configuration in admin panel at Stores => Configuration => Sales => Checkout => Shopping cart => Quote Lifetime (days)

 

By default, it is set to 30 days which means quotes that were not updated in the last 30 days will be removed.

Hope this helps!

 

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