Sorry, but something went wrong. Please contact the seller.

[premalatha_s]

Dear Team,

I have used Magento 2.2.x version and integrated two payments method. Paypal and Authorized.net.

While paying through authorized.net CC Sandbox account , showing below error in my localhost developement.

"

AttentionCLOSE

Sorry, but something went wrong. Please contact the seller.

"

Can you please support me to solve the issues and the root cause.

[Manthan Dave]

Hi @premalatha_s

Sure , as per the error you have shared - you need to check the error log.

go to your var/log find the file exception.log - open it and shared the error log over here.

so its help us to troubleshoot the issue.

Hope it helps 

[premalatha_s]

Dear Team,

I got below error.

[2018-10-15 05:01:42] main.DEBUG: array (
'request' =>
array (
'x_version' => '3.1',
'x_delim_data' => 'FALSE',
'x_relay_response' => 'TRUE',
'x_test_request' => 'FALSE',
'x_login' => '****',
'x_method' => 'CC',
'x_relay_url' => 'https://172.16.40.41/magento_theme_demo_3/authorizenet/directpost_payment/response',
'x_type' => 'AUTH_CAPTURE',
'x_fp_sequence' => '849',
'x_invoice_num' => '1000001821',
'x_amount' => 4.98,
'x_currency_code' => 'USD',
'x_tax' => '0.19',
'x_freight' => '0.00',
'x_first_name' => 'premalatha',
'x_last_name' => 'one',
'x_company' => '',
'x_address' => '17250 NW 57th Ave',
'x_city' => 'Hialeah',
'x_state' => 'Florida',
'x_zip' => '33015',
'x_country' => 'US',
'x_phone' => '9865321425',
'x_fax' => '',
'x_cust_id' => '',
'x_customer_ip' => '172.16.40.41',
'x_customer_tax_id' => '',
'x_email' => 'premalatha.seethappan@pptservices.com',
'x_email_customer' => '1',
'x_merchant_email' => '',
'x_ship_to_first_name' => 'premalatha',
'x_ship_to_last_name' => 'one',
'x_ship_to_company' => '',
'x_ship_to_address' => '17250 NW 57th Ave',
'x_ship_to_city' => 'Hialeah',
'x_ship_to_state' => 'Florida',
'x_ship_to_zip' => '33015',
'x_ship_to_country' => 'US',
'x_po_num' => '',
'x_fp_timestamp' => 1539579702,
'x_fp_hash' => '7446f8581b7d3c5faf4bf8b99154b9f5',
),
) [] []

[premalatha_s]

Dear Team,

I have integrated authorized.net and got below error and response in my console.

The transaction has been done. But once submit in frontend below error showing.

Attention

Sorry, but something went wrong. Please contact the seller.

My Request As=>

[2018-10-16 04:26:27] main.DEBUG: array (
'request' =>
array (
'x_version' => '3.1',
'x_delim_data' => 'FALSE',
'x_relay_response' => 'TRUE',
'x_test_request' => 'FALSE',
'x_login' => '****',
'x_method' => 'CC',
'x_relay_url' => 'https://172.16.40.41/magento_theme_demo_3/authorizenet/directpost_payment/response',
'x_type' => 'AUTH_CAPTURE',
'x_fp_sequence' => '853',
'x_invoice_num' => '1000001825',
'x_amount' => 24.96,
'x_currency_code' => 'USD',
'x_tax' => '0.96',
'x_freight' => '0.00',
'x_first_name' => 'premalatha',
'x_last_name' => 'one',
'x_company' => '',
'x_address' => '17250 NW 57th Ave',
'x_city' => 'Hialeah',
'x_state' => 'Florida',
'x_zip' => '33015',
'x_country' => 'US',
'x_phone' => '9865321425',
'x_fax' => '',
'x_cust_id' => '',
'x_customer_ip' => '172.16.40.41',
'x_customer_tax_id' => '',
'x_email' => 'premalatha.seethappan@pptservices.com',
'x_email_customer' => '1',
'x_merchant_email' => '',
'x_ship_to_first_name' => 'premalatha',
'x_ship_to_last_name' => 'one',
'x_ship_to_company' => '',
'x_ship_to_address' => '17250 NW 57th Ave',
'x_ship_to_city' => 'Hialeah',
'x_ship_to_state' => 'Florida',
'x_ship_to_zip' => '33015',
'x_ship_to_country' => 'US',
'x_po_num' => '',
'x_fp_timestamp' => 1539663987,
'x_fp_hash' => '0f13afb5db8b19a08a543dba3e68cd97',
),
) [] []

Response As=>

"An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

      This transaction has been approved.

It is advisable for you to contact the merchant to verify that you will receive the product or service."

I searched a lot of forum but did not get a solution for it. Please, anyone, help me to solve the issues and root cause.

[trilokalwar]

did you fix it.

[projectwebseo]

I'm having the same issue. version 2.2.3

i talked with authorize.net and they no longer use MD5

they say if you convert the new signature key into binary and then convert that to HMAC-SHA512

i tried that also, still doesn't work

this is in my exception log - not sure if this is related or not.

upgrading to a more recent version could be a solution except magento is impossible to upgrade successfully using any method.

i'm not sure why we're subjecting ourselves to this torture with so many other platforms...

[2019-11-12 19:45:05] main.CRITICAL: Dotmailer connector API endpoint cannot be empty. {"exception":"[object] (Magento\\Framework\\Exception\\LocalizedException(code: 0): Dotmailer connector API endpoint cannot be empty. at /home/switch911/public_html/vendor/dotmailer/dotmailer-magento2-extension/Model/Apiconnector/Client.php:118)"} []