- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
fatal error error on all admin pages
Hi all, getting an error on the bottom of all admin pages, (which i think is also behind an issue with creating magento attribute values)
Fatal error: Call to a member function getAllowedLocales() on a non-object in /public_html/app/code/core/Mage/Core/Model/Locale.php on line 418
Can anyone shed any light?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: fatal error error on all admin pages
Hi @adibranch,
Which version of Magento are you using?
You've mentioned Magento2 but the error message show a Magento1 path.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: fatal error error on all admin pages
sorry, yes you're right it seems its magento 1.9. I'd just assumed it was v2 but obviously couldnt see by glancing as the footer is missing.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: fatal error error on all admin pages
Can you check (and share) you system.log, excpetion.log and webserver error log too?
Also, can you disable third-party modules?
I can't imagine which out-of-the-box module or parameter can generate that error so I guess that there is something with your server or custom modules.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: fatal error error on all admin pages
Also, we need a Moderator to move this post to Magento 1 forum.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: fatal error error on all admin pages
Hi, most errors in there relate to a payment plugin, and seem unrelated.
2017-01-03T17:35:36+00:00 ERR (3): exception 'Exception' with message 'String could not be parsed as XML' in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php:35 Stack trace: #0 /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php(35): SimpleXMLElement->__construct('<html>\r\n<head><...') #1 /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php(106): Ebizmarts_SagePaySuite_Model_Feed_Updates->getFeedData('http://store.eb...') #2 /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php(95): Ebizmarts_SagePaySuite_Model_Feed_Updates->_getUpdates('Ebizmarts_Globa...') #3 /home/bison/public_html/app/code/core/Mage/Core/Model/App.php(1338): Ebizmarts_SagePaySuite_Model_Feed_Updates->check(Object(Varien_Event_Observer)) #4 /home/bison/public_html/app/code/core/Mage/Core/Model/App.php(1311): Mage_Core_Model_App->_callObserverMethod(Object(Ebizmarts_SagePaySuite_Model_Feed_Updates), 'check', Object(Varien_Event_Observer)) #5 /home/bison/public_html/app/Mage.php(448): Mage_Core_Model_App->dispatchEvent('controller_acti...', Array) #6 /home/bison/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(531): Mage::dispatchEvent('controller_acti...', Array) #7 /home/bison/public_html/app/code/core/Mage/Adminhtml/Controller/Action.php(160): Mage_Core_Controller_Varien_Action->preDispatch() #8 /home/bison/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(407): Mage_Adminhtml_Controller_Action->preDispatch() #9 /home/bison/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch('index') #10 /home/bison/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http)) #11 /home/bison/public_html/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch() #12 /home/bison/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array) #13 /home/bison/public_html/index.php(87): Mage::run('', 'store') #14 {main} 2017-01-03T17:35:36+00:00 ERR (3): exception 'Exception' with message 'String could not be parsed as XML' in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php:35 Stack trace: #0 /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php(35): SimpleXMLElement->__construct('<html>\r\n<head><...') #1 /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php(106): Ebizmarts_SagePaySuite_Model_Feed_Updates->getFeedData('http://store.eb...') #2 /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php(95): Ebizmarts_SagePaySuite_Model_Feed_Updates->_getUpdates('Ebizmarts_SageP...') #3 /home/bison/public_html/app/code/core/Mage/Core/Model/App.php(1338): Ebizmarts_SagePaySuite_Model_Feed_Updates->check(Object(Varien_Event_Observer)) #4 /home/bison/public_html/app/code/core/Mage/Core/Model/App.php(1311): Mage_Core_Model_App->_callObserverMethod(Object(Ebizmarts_SagePaySuite_Model_Feed_Updates), 'check', Object(Varien_Event_Observer)) #5 /home/bison/public_html/app/Mage.php(448): Mage_Core_Model_App->dispatchEvent('controller_acti...', Array) #6 /home/bison/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(531): Mage::dispatchEvent('controller_acti...', Array) #7 /home/bison/public_html/app/code/core/Mage/Adminhtml/Controller/Action.php(160): Mage_Core_Controller_Varien_Action->preDispatch() #8 /home/bison/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(407): Mage_Adminhtml_Controller_Action->preDispatch() #9 /home/bison/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch('index') #10 /home/bison/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http)) #11 /home/bison/public_html/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch() #12 /home/bison/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array) #13 /home/bison/public_html/index.php(87): Mage::run('', 'store') #14 {main}
2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:22+00:00 ERR (3): Notice: Undefined variable: gc in /home/bison/public_html/app/design/frontend/ultimo/default/template/catalog/product/list_featured_slider.phtml on line 219 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): Entity: line 6: parser error : Opening and ending tag mismatch: hr line 5 and body in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): </body> in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): ^ in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): Entity: line 7: parser error : Opening and ending tag mismatch: body line 3 and html in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): </html> in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): ^ in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): Entity: line 7: parser error : Premature end of data in tag html line 1 in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): </html> in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): ^ in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): Entity: line 6: parser error : Opening and ending tag mismatch: hr line 5 and body in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): </body> in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): ^ in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): Entity: line 7: parser error : Opening and ending tag mismatch: body line 3 and html in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): </html> in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): ^ in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): Entity: line 7: parser error : Premature end of data in tag html line 1 in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): </html> in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35 2017-01-03T17:35:36+00:00 ERR (3): Warning: SimpleXMLElement::__construct(): ^ in /home/bison/public_html/app/code/local/Ebizmarts/SagePaySuite/Model/Feed/Updates.php on line 35
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: fatal error error on all admin pages
Can you make a test changing the design to RWD and disabling modules from local pool? It seems that you have some issue with some module (or maybe the ultimo theme).
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: fatal error error on all admin pages
hi Damian, i've disabled added modules by renaming the xml file, and still the error was there.
Am i likely to lose any settings etc in the current theme by switching to the RWD theme?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: fatal error error on all admin pages
Basically you're having 2 errors:
1) The ultimo theme has an undefined variable (that's why I've asked you to change the theme)
2) It seems that Ebizmarts_SagePaySuite has a problem loading a feed. I recommend you to ask them into their forums. They have an awesome support: https://ebizmarts.com/forums
You said that you "disabled added modules by renaming the xml file". Which xml file did you renamed?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content