magento module composer 404 error

[paulrod]

hello everyone,

my company is in the Magento Cloud platform and was recently pushing new changes to one of the environments and encountered the following error:

Composer\Downloader\TransportException]
W: The "https://repo.magento.com/archives/magento/module-customer-balance/magento-module-customer-balance-10..." file could not be downloaded (HTTP/1.1 404 Not Found)

the platform was working fine a day before this.

does anyone know what could this be?

[amitsamsukha]

@paulrod ,

What's your Magento version? 

I am using 2.3.5p1 & module-customer-balance is there without any issue.

All you need to check is the Key into auth.json 

also, try to renew the key and update using composer. 

composer clearcache
composer selfupdate
composer update

if still not working then check using: 

composer show magento/module-customer-balance

this will show you all information about this. 

if this is not showing any output then you need to check with Support Ticket there must be some technical or billing issue and your keys are not authorized to access the REPO. 

kindly accept as a Solution if this works for you and give Kudos