cancel
Showing results for 
Search instead for 
Did you mean: 

the shipping information was unable to be saved. Verify the input data and try again

the shipping information was unable to be saved. Verify the input data and try again

facing below error when customer is doing the checkout

 

the shipping information was unable to be saved. Verify the input data and try again

 

Magento Version 2.3.2

4 REPLIES 4

Re: the shipping information was unable to be saved. Verify the input data and try again

Hi @mail2ali 

Can you please check with var/logs files and share here.
Magento logs only can help us to find out root cause.

Thank you.

Problem solved? Click Accept as Solution!

Re: the shipping information was unable to be saved. Verify the input data and try again

wihch log file you want to refere there are many

Re: the shipping information was unable to be saved. Verify the input data and try again

which log file you want in log folder there are many folders and files

Re: the shipping information was unable to be saved. Verify the input data and try again

There is something wrong with your customization regarding shipping 

check your Recently added modules or recent customization 
once check by revert or disable module 

it will works.