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07-13-2020
03:19 AM
07-13-2020
03:19 AM
the shipping information was unable to be saved. Verify the input data and try again
facing below error when customer is doing the checkout
the shipping information was unable to be saved. Verify the input data and try again
Magento Version 2.3.2
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4 REPLIES 4
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07-13-2020
03:46 AM
07-13-2020
03:46 AM
Re: the shipping information was unable to be saved. Verify the input data and try again
Hi @mail2ali
Can you please check with var/logs files and share here.
Magento logs only can help us to find out root cause.
Thank you.
Problem solved? Click Accept as Solution!
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07-13-2020
04:23 AM
07-13-2020
04:23 AM
Re: the shipping information was unable to be saved. Verify the input data and try again
wihch log file you want to refere there are many
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07-13-2020
04:25 AM
07-13-2020
04:25 AM
Re: the shipping information was unable to be saved. Verify the input data and try again
which log file you want in log folder there are many folders and files
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07-16-2020
05:17 AM
07-16-2020
05:17 AM
Re: the shipping information was unable to be saved. Verify the input data and try again
There is something wrong with your customization regarding shipping
check your Recently added modules or recent customization
once check by revert or disable module
it will works.