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Associated products not saving in Chrome on Windows 10 computers

Associated products not saving in Chrome on Windows 10 computers

Ok so we have 8 computers that do uploads to our Magento 1.9 site. We noticed those running windows 10 have hit an issue where they create a configurable product and then create the simple products in the associated products tab with Quick Simple Product Creations, and hit save and continue edit, it does not save the associations. The simples ARE created but not associated. If they go back in to the product and deselect the simples and try to save again it will not save the association. Those running windows 7 have no issue. If those on windows 10 use Firefox, they have no issue. Now I have read, while trying to research the issue that it could be caused by the way chrome handles AJAX requests and thing like associated products and up sells are sent as Ajax requests. Does anyone have an insight into this? Maybe found a work around so it still works in chrome?

 
2 REPLIES 2

Re: Associated products not saving in Chrome on Windows 10 computers

@theodorejaxson_ try to clear cookies and cache of the browser and then check the results.

 

Thanks

Re: Associated products not saving in Chrome on Windows 10 computers

Hello @theodorejaxson_ 

 

1. Check in incognito mode.

2. Try clearing cookie, session from a regular browser.

3. See Flash and other related settings are allowed http://prntscr.com/qc1zwv

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