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VAT adding up incorrectly on orders
However, some products have vat applied at 20%. This used to work but now doesn't.
The subtotal is fine at £100, the tax is shown at £20 but the grand total remains at £100.00
Any help would be appreciated as I can't go back to the developers.
Pete
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Re: VAT adding up incorrectly on orders
Hello @pete_smith1
you did not mention your magento version.
I am assuming magento2
got to Store >> Configuration >> Sales >> Tax >> Shopping Cart Display Settings
Include Tax In Order Total set to Yes
Same for order and invoice as well.
If it will help you then mark as solution.
Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer
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Re: VAT adding up incorrectly on orders
As I have lower priced items that include vat, the higher value items exclude vat. This has worked before so if I change these flags will it only calculate the products where I have said tax applies?
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Re: VAT adding up incorrectly on orders
Hi
Thanks for this, all this does is take 20% of the subtotal and then adds the 20% back as showing its tax and comes back t0 the same figure
SUBTOTAL | £434.59 |
DISCOUNT (ELECTRIC RADIATOR DISCOUNT 2 RADIATORS = 1.5 % SAVING) | -£6.52 |
GRAND TOTAL EXCL. TAX £348.98
TAX £85.61
GRAND TOTAL INCL. TAX £434.59
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Re: VAT adding up incorrectly on orders
Hi
I don't think my last message went through, I changed the flags but all this did was remove 20% then shown this separately and then added as below
GRAND TOTAL EXCL. TAX £348.98
TAX£85.61
GRAND TOTAL INCL. TAX £434.59
WHEN THE FLAGS ARE AS THEY WERE THE RESULT IS
SUBTOTAL £434.59
DISCOUNT (ELECTRIC RADIATOR DISCOUNT 2 RADIATORS = 1.5 % SAVING)-£6.52
TAX £85.61
GRAND TOTAL | £434.59 |
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Re: VAT adding up incorrectly on orders
Hello @pete_smith1
Can you please explain issue in details?
Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer
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Re: VAT adding up incorrectly on orders
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Re: VAT adding up incorrectly on orders
Hi
I cant see the screen shot, can you? It may be highly irregular, but can I email you screen shots?
Pete