Magento Setup error 2.3.2 webhost.

[mathew_lindsay]

Hello All

I have a issue with Magento 2.3.2 setup.

Im attempting to install Magento on my web host, all files unzipped and uploaded via FTP.

DB created which is running MySql  5.7

Readiness Check displayed all green ticks.

When I get to Create Admin Account I receive the following:

What am I doing wrong here - My web host isn't cloud but a shared hosting

Any assistance would be appreciated.

Thanks

[Manthan Dave]

Hi @mathew_lindsay 

Can you please check the Technology stack of your server ?

It means like PHP version, MySQL version, Apache Version and all.

Refer this link for complete technology stack and make sure all the components installed accordingly - https://devdocs.magento.com/guides/v2.3/install-gde/system-requirements-tech.html

Hope it helps !

[mathew_lindsay]

Ive checked setting

PHP   v7.2.19

Apache version is hidden by web host but I believe it is a compatible
version

All required modules are present in PHP version info

Do any of the files within the Magento folders/files need to be changed
prior to install (ie.. changing extensions from .sample)

I am unable to see anything that doesnt match minimum requirements for
magento install

[Manthan Dave]

Hi @mathew_lindsay 

No as known as i know on a file level there is no change is required !

can you also confirm like composer is installed ?

Also are you facing this error on installation step right ? where in we need to add the admin details ?

[mathew_lindsay]

Composer not installed

Magento-CE-2.3.2 zip file with no sample data, uploaded via ftp as webhost does not have Cpanel

What do you mean in regards to Admin details, Are you referring to this:

[Damian Culotta · Accepted solution]

Hi @mathew_lindsay,

Can you upload a php file with the phpinfo() function to see which modules you have enabled?

Can you confirm if Libsodium was properly installed?

[mathew_lindsay]

Hey thanks for the reply

The PHP info file in PDF format for my web host can be found here:

PHPinfo.pdf

[Damian Culotta]

Hi @mathew_lindsay,

Check this link https://community.magento.com/t5/Magento-DevBlog/Required-libsodium-upgrade-for-latest-Magento-relea...

Your current libsodium version is 1.0.11 and the security enhancements that are part of Magento 2.3.2 require the installation of libsodium version 1.0.13 or higher.