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Magento forums question : how to upload image to profile?

SOLVED

Magento forums question : how to upload image to profile?

Hi guys,

 

i'm trying to upload an image (logo) to this forum profile but it does not upload anything. Looks like it's waiting for me to select an album but there are no albums and no way to create one. is it a bug or I'm missing something: http://take.ms/0vVso ?

 

 

Anton Pachkine @ magento2.hosting : Magento Small Business Package.
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Magento forums question : how to upload image to profile?

i tried in FireFox and it works there. looks like a problem with compatibility with Chrome.

 

Anton Pachkine @ magento2.hosting : Magento Small Business Package.

View solution in original post

5 REPLIES 5

Re: Magento forums question : how to upload image to profile?

Hi Finestshops,

 

I noticed the same with larger images (>3.5MB). However, after resizing and uploading again it went through without any issues.

 

Your image will still need to be approved before it can be used as an Avatar, do keep that in mind.

Leslie B.
Aspiration Hosting - Magento 1 & 2 Optimized Cloud Hosting
Problem solved? Click Accept as Solution!

Re: Magento forums question : how to upload image to profile?

thanks Leslie, but my image is just 16kb

small png logo

do you see any Albums in your profile?

i think the problem is with that system trying to add image to an album which is not there and no way to add it.

 

Anton Pachkine @ magento2.hosting : Magento Small Business Package.

Re: Magento forums question : how to upload image to profile?

Yes, it created an album after upload. The image is currently awaiting approval. Did you try a different image to see if maybe it's just the image you are uploading? It all seems to work fine for me.

 

Using Chrome.

Leslie B.
Aspiration Hosting - Magento 1 & 2 Optimized Cloud Hosting
Problem solved? Click Accept as Solution!

Re: Magento forums question : how to upload image to profile?

i tried in FireFox and it works there. looks like a problem with compatibility with Chrome.

 

Anton Pachkine @ magento2.hosting : Magento Small Business Package.

Re: Magento forums question : how to upload image to profile?

It is the issue with the Browser compatibility. Some browser can not be compatible with these things. So make sure to trying to upload the image with different browser help.

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