Greetings fellow Magento members,
So, I'm a new user to Magento and so far, I like it. However, I'm having a major problem while testing out some sections.
Issue: I cannot access my Magento 2 site using a Domain Name (named URL or ISP address). I get the following error message: "An error has happened during application run. See exception log for details. Could not write error message to log. Please use developer mode to see the message."
Important information:
-Using a Synology NAS to host the program through Synology Package Center.
-Magento 2 version: 2.2.3-0009
-Synology Web Station (used to point to file and DNS): 2.1.4-0142
---Nginx
---Apache HTTP Server 2.2
-MariaDB 10 (Database): 10.0.34-0013
-php: 7.0.30-0026
Troubleshooting steps taken:
-Have existing website with basic HTML coding that is accessible from outside the network by myself and other users.
-I can access my Magento 2 site internally using internal network IP for the server.
-Site displays error message and not a 404 message so its reaching it, but not loading the site as desired.
-Reinstalled Magento 2 (serval times) same result.
-Simple server reboot.
-Clear Magento 2 cache, DNS cache, browser cache.
-Tried using http and https same results.
-When using my ISP address letting it load and error out then adding /magento2 at the end it will resolve to the local IP of the server (http://localhost/magento2/ where localhost is the IP being hosted). Outside users if they try this will have long load time then give a 404 error.
-Tried both Nginx and Apache HTTP Server 2.2 for Synology Web Station, same result for both with the error.
Thoughts:
It seems to me that it’s the Magento program or I’m doing something wrong with the DNS service. Since it does give an error message and not a 404 or 403 error I feel it see the desired page to load but has another issue causing the main problem.
