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Paypal payments not marking as paid on orders in Magento.

‎12-30-2016 06:08 AM
‎12-30-2016 06:08 AM

Paypal payments not marking as paid on orders in Magento.

Some of my orders are not marked as paid and some are. I called PayPal and they said maybe Magento has special settings for silent post transfer but I don't see this in Magento. My last 5 orders 3 say pending payment but they are paid and I see them in paypal. Any help would be appreciated. Running 1.9.2.1 version

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2 REPLIES 2
‎12-31-2016 08:48 AM
‎12-31-2016 08:48 AM

Re: Paypal payments not marking as paid on orders in Magento.

Hi @sdspark58,

 


Is your Magento instance customized? Could you please reply with the list of installed 3rd-party and custom extensions?

 

 

Happy new year!

Gabriel

Welcome to the Magento Forums. Remember to introduce yourself and read the Magento Forums Guidelines.
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‎01-18-2017 07:51 AM
‎01-18-2017 07:51 AM

Re: Paypal payments not marking as paid on orders in Magento.

Ok I found the problem. Somehow in PayPal the setting under my selling tools/ Instant payment notifications was somehow disabled. 

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