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hello,
i've purchased a certification voucher but could not register for exam.
after using button Register For Exam following error is returned on https://www.webassessor.com
You have encountered an unexpected system error. We apologize for the inconvenience. Please try logging back into the system. If you are taking an exam, please re-launch your exam. If you are taking an exam through a webcam, please call the OLP Technical Support Team at 877-313-2008 or 602-659-4679. If you are a proctor at a Kryterion Testing Network (KTN) Center, please call the KTN Network Management Team at 866-579-8374 or 602-659-4666. Otherwise, please contact your test sponsor or helpdesk.
I contacted Kryterion support and they told me that my Magento account country was not sent correctly and this issue is known on Magento exam registration, i contacted the magento support and couldn't get any reply until now
@MagentoUTeam Any help please ?
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Re: Certification: unable to Register For Exam
Hi,
I guess you have already created the ticket with Magento U. If not login to your Magento account and under "Training and Certification" tab you can find a link for Magentu U support.
If you have already created the ticket then you should be receiving a response in 24 - 48 hours. I have always receive response from them and they are good at it. If it's more than couple of days then I would recommend to follow up on the ticket again.
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.
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Re: Certification: unable to Register For Exam
Hi,
Yes i created a ticket as i mentionned 24h ago, and i am still waiting for response. i posted here cause Kryterion support said i was a known issue and i thought if someone know a quick fix for that.
Thank you
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Re: Certification: unable to Register For Exam
@SaifBenAliThey must be responding soon. They must be out for weekend. I tried from my account and it works. Not sure if you can play with your account settings which can fix your issue.
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.
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Re: Certification: unable to Register For Exam
@Tarandeep Singh i guess they are still out for weekend too, i tried resaving my address in my account settings but still same error appear, Thank you for your help
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Re: Certification: unable to Register For Exam
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Re: Certification: unable to Register For Exam
thank you, it's a very informative thread