Ratings in product

[isalgeseco9db7]

 Hello everyone, I am new to the Magento cloud, I have a question on how to display customer feedback on products, do I have to do it via code? or can i do it by admin? I would like to know how to do it for the administrator. Thank you
Please help

[Nishu Jindal]

Hi @isalgeseco9db7 ,

Please follow below link for the rating settings in the admin

https://docs.magento.com/user-guide/stores/attributes-rating.html

After settings, you will see a reviews block on the product page, please try to submit review for 1 test product with some rating. 

In admin, you need to approve that review( You can manage review at: MARKETING > User Content > Reviews)  and then that review + rating will be shown on the frontend.

Hope this helps you!

Problem Solved! Click Kudos & Accept as Solution!

[Bhanu Periwal]

Hi @isalgeseco9db7 

Please follow below steps:
1. On the Admin sidebar, go to Stores > Attributes > Rating.

2. In the upper-right corner, click Add New Rating.
3. In the Rating Title section, enter the Default Value for the new rating.
4. In the Rating Visibility section, set Visibility In to the store view where the rating is to be used.
5. If you want to show your rating on the storefront, select the Is Active checkbox.
6. When complete, click Save Rating.

It may help you!
Problem Solved? Please click on 'Kudos' & Accept as Solution!

[siddiqui208]

Hi @isalgeseco9db7 ,

You can do it from the Magento admin panel.
Please follow the below points.
a). Go to Magento backend and login.
b). Open stores->Attributes->Rating
c). Add new Rating.
d). See on the marketing->All reviews.

References

https://docs.magento.com/user-guide/stores/attributes-rating.html

Thank in Advance,

Siddiqui

[isalgeseco9db7]

Thank you very much for answering, I already did these steps, the rating is shown but not the comments of the users. How can I do that through the admin? 

[isalgeseco9db7]

Thank you very much for answering, I already did these steps, the rating is shown but not the comments of the users. How can I do that through the admin?

[Nishu Jindal]

Hi @isalgeseco9db7 ,

I hope you have already approved the reviews of the customers in admin in MARKETING > User Content > Reviews.

After you approve the reviews flush the magento cache and it will be shown on the product detail page. On category page only rating will be showing (default feature)

Hope this helps you!

Problem Solved! Click Kudos & Accept as Solution!

[isalgeseco9db7]

 Thank you for responding, all comments are approved and I just did a download cache but user comments are still not showing on the product page.

This is how my product is shown

[Nishu Jindal]

Hi @isalgeseco9db7,

Can you please share screenshot on some drive. I am unable to access the screenshot.

Thanks!

[isalgeseco9db7]

Hi !!
yes, of course
https://www.awesomescreenshot.com/video/399261?key=cb200be9650e3a012e983db464dc36a0


Here is my video product

Thanks for you help!!!!!!