About Tom Robertshaw

Tom Robertshaw · ‎12-04-2017

Have you spoken to https://shipperhq.com/? They're known to be one the most knowledge on this area and have a feature rich SaaS solution. (Born out of Webshopapps).

Tom Robertshaw · ‎12-04-2017

Can you elaborate on why it doesn't meet your requirements in this situation, please?

Tom Robertshaw · ‎12-03-2017

I'm not sure that this could be done out of the box. In terms of achieving that functionality, I would consider looking at grouped products and customising the display on the frontend to group options together and add dependencies based on your own logic.

Tom Robertshaw · ‎12-03-2017

Could you share a screenshot of your tax configuration settings in System > Configuration > Tax (http://docs.magento.com/m1/ce/user_guide/tax/tax-settings-general.html). These will affect how tax and discounts are applied. If you can provide some context on the tax rates being charged, that would also be useful. Thanks.

Tom Robertshaw · ‎12-03-2017

What's your tax rate set to? If it's 10% then this would seem to be the right amount of tax, $1 on $10 shipping?

Tom Robertshaw · ‎12-03-2017

When a couple of other people had this problem (https://stackoverflow.com/questions/27290068/magento-connect-manager-giving-no-action-selected-error-every-time-i-try-to-up) they either found it was: Something they'd changed in .htaccess file that had broken it Using a browser that wasn't supporting cookies properly. Could either of those two be at play?

Tom Robertshaw · ‎12-03-2017

I don't believe the category endpoints support filtering/search. You're best bet is either going to be finding a product and getting the categories from that or using the category tree endpoint: http://devdocs.magento.com/guides/m1x/api/soap/catalog/catalogCategory/catalog_category.tree.html

Tom Robertshaw · ‎12-03-2017

Having all the code sitting on NFS is a setup I'm only familiar in development environments and it is slow, even with caches enabled. I know you/the sysadmins said otherwise but there's not much you can do to Magento on NFS up so if you want this setup then I'd recommend deploying code to each app server and just using NFS for shared writable directories like media.

Tom Robertshaw · ‎12-03-2017

Few things I can think of to check: Does the rest of the page function correctly? Do the products still look configured correctly in the admin area? Does the dropdown function, it's empty, or is it broken? Do you have any extensions in place that modify products functionality that you could disable briefly to see if they are affecting it? Can you check the Magento and PHP logs for any errors

Tom Robertshaw · ‎12-03-2017

The typical way to do this would be to set the main price at the price of the cheapest item. Then set the price on each item as the price difference between the main/base price of the cheapest. E.g. if items cost 3, 5 and 7. Set the base price to 3 and then mark each item as 0, 2, and 4 on top of the base price.

Tom Robertshaw · ‎12-03-2017

Are you able to manually check the files where the hunk fails and compare with what the patch is expecting to find. You should be able to find why the patch hasn't been applied. If it's only a small change, then you may be able to manually correct before applying the patch again.

Tom Robertshaw · ‎12-01-2017

My guess would have been permissions which is what you were investigating. What happens when you load the page, you get cache image URLs but they 404? Are all the directories in the path executable? Did you make the 777 change recursively from media downwards?

Tom Robertshaw · ‎12-01-2017

Have you tried changing the allowed countries in this store configuration setting? http://docs.magento.com/m2/ce/user_guide/stores/country-options.html

Tom Robertshaw · ‎12-01-2017

It may be that the indexes are reporting as processing but aren't actually. You can reset the indexing process with: php bin/magento indexer:reset and then run them again to see if that resolves your issue.

Tom Robertshaw · ‎11-28-2017

It's common for a "possible issues" thread to arise upon each patch. It's early days yet for many people to have tried patching but I'd recommend checking for updates on here: https://magento.stackexchange.com/questions/203567/security-patch-supee-10415-possible-issues In the mean time, could you manually expect the patch for the files that failed and see if you can identify why it didn't patch your code? Are the lines that it expecting in the clean version of the latest version of magento that you've just upgraded to?

Tom Robertshaw · ‎11-21-2017

Magento doesn't support migrating passwords out of the box. I would recommend requesting customers go through the reset process, otherwise, you can look into this response to someone else considering this on stack overflow: https://magento.stackexchange.com/questions/162442/how-to-import-md5-password-to-magento-2

Tom Robertshaw · ‎11-21-2017

I've not seen this before but it sounds like your site has been customised by a developer or extension to show the config path in the admin view. This is the path that is the key in the database (in core_config_data) for saving configuration settings. I don't think it's anything to worry about.

Tom Robertshaw · ‎11-21-2017

I've never seen this before. It sounds like there's a bug with some custom code though. What extensions do you have around the ordering process or the admin area?

Tom Robertshaw · ‎11-21-2017

Yes, I don't think you're alone in this: https://magento.stackexchange.com/questions/1177/products-seemingly-randomly-disappearing-until-reindex https://magento.stackexchange.com/questions/175887/reindexing-magento-2-causes-products-to-be-missing-on-the-frontend-not-the-back/175892 There are a couple of suggestions on these pages which might be useful.

Tom Robertshaw · ‎11-21-2017

This isn't the incorrect include path. You'll notice that the lines before add some new paths to the php include paths, including 'app/code/core'. So this line isn't broken. Would you be able to share more on the symptoms on your original problem?

Tom Robertshaw · ‎11-21-2017

@WilderGlass It does sound like you need to change your web server configuration. PHP command line is separate from PHP through the web server and you can quite easily run two different PHP versions this way. This is proved by your useful debugging. I don't know what you're hosting set up is but you will need to check how PHP is configured and make sure that it's using a newer version of PHP to be compatible with Magento.

Tom Robertshaw · ‎11-19-2017

I think it's just logging the "absolute" file path rather than a relative one. Based on what you've said about where code is and where you're running it, it sounds like the right path. When you run the command, is this full error message or is there more? That filename does seem invalid because it's only a directory. [Migration\Exception] Invalid map filename: /home/esposup/public_html/vendor/magento/data-migration-tool/

Tom Robertshaw · ‎11-18-2017

It is Lithium: https://www.lithium.com/products/online-communities/forums

Tom Robertshaw · ‎11-18-2017

Magento is not officially compatible with PHP 7.2. See http://devdocs.magento.com/guides/v2.1/install-gde/system-requirements-tech.html

Tom Robertshaw · ‎11-17-2017

The page I linked to was for 2.0.x branch so it looks like older than IE 11 has never been supported in this branch.

Tom Robertshaw · ‎11-17-2017

I think whether the number is displayed is whether the category has layered navigation enabled or not. It is layered navigation/filters that would show the numbers within each category I believe. This is normally turned on and off using the Is Anchor option.

Tom Robertshaw · ‎11-17-2017

Magento 2 only supports IE 11 and later, so it may/will not work in compatibility mode which is simulating older browser versions. See http://devdocs.magento.com/guides/v2.0/install-gde/system-requirements_browsers.html

Tom Robertshaw · ‎11-17-2017

It the option isn't there, it might be that that feature didn't come out until a later version of Magento. You might need to upgrade to get it.

Tom Robertshaw · ‎11-17-2017

Hard for me to say as that is in general what you need to do. As a developer, the easiest way is to look where those variables are used and see why it's not taking effect.

Tom Robertshaw · ‎11-17-2017

Are you running this command from this location /home/esposup/public_html/? This should be the root of your Magento 2 installation as well as where you installed the data migration too.