Hi @My_Pages22,
Which version of Magento are you using?
Maybe is related with this bug https://github.com/magento/magento2/issues/11002 ?
Hi,
My magento verison 2.2.1
Thanks & Regards,
Prakash
Hi @My_Pages22,
I guess that if I were you I will try with an upgrade to the latest version of 2.2.x.
Not only because this issue but the other secutiry upgrades.
And then you should try again to see if the problems still happens.
Cheers!
Hi,
we have lot of custom changes in our site.We can't upgrade our site.
Kindly give me any other solution.
Thanks & Regards,
Prakash
Hi @My_Pages22,
If you follow the issue I've shared before, you'll find a lot of comments and also a possible solution to an open source improvment: https://github.com/magemojo/m2-ce-cron
I didn't tried yet so I can't recommend, but I understand could help.
BUT, you SHOULD upgrade to the latest version of 2.2.x becasue the security updates and improvments.
I understand what you mean with the customizations, but security never should be after customizations in your priority list.