I want to enhance our customer services for our marketplace by offering seller chat for customers. Anyone knows about the best extension?
Hope to hear you soon! Thanks in advance
You can refer Seller Live Chat Plugin For Marketplace
Live chat is very accessible without spending time searching for contact details or email addresses. Visitors simply land on your website and launch a session. Landofcoder Magento 2 Live Chat Extension released to meet that demand which is a very useful module to help you chat directly with customers and clear their doubts about all the product’s aspects. The higher levels of satisfaction with online chat are partially due to the efficiency and immediacy of the experience in your site. Let’s look at some powerful features of Magento 2 Live Chat Extension:
When purchasing this extension, you can have it freely installed on your website by our developer. For further information, please contact LandOfCoder via:
Hope this helps!
Magento product questions extension allows customers to ask questions and receive answers on product pages, like or dislike questions and answers. Customers can also search and see all questions, answers on FAQs page.
Hope you'll find the solution perfectly suitable for your purpose.
You can check out our Facebook Messenger Chatbot Extension for Magento 2: https://magecube.com/facebook-messenger-chatbot-extension.html. This extension will help you create your very own Facebook Chatbot and that Chatbot will be replying to your customers on your Facebook Page.
There are many features that this extension provides:
1. Instant Answers using Artificial Intelligence
2. Show products from the store in Facebook Messenger
3. Call-To-Action buttons with each product result
4. Broadcast promotional messages, and much more...
You can also check out our demo in these 2 simple steps:
1. Login to your Facebook Account or Facebook Messenger app.
2. In the Chat Window search for "MageCube Magento Chatbot" and get started with the Chatbot.
Having a marketplace is really a big thing, but one must take care of direct communication among customers and the seller. Most of the store owners do not take care of this aspect but it is the most sensitive and feasible feature.
I can suggest to you the Magento 2 Marketplace Buyer Seller Chat that will help the customer to chat with the seller directly without any hassles.
Advantages of using this extension:
I hope you find this answer helpful!
Thanks and Regards
If I was to recommend the live chat extension it would definitely be the Magento 2 Zendesk Chat extension.
You can just install the Zendesk chat extension from the web, but that could have a dramatic influence on your website performance. The third-party extensions like Zendesk chat have a code different from the one used in Magento.
This Zendesk chat extension is great because it is integrated into your store in a way to reduce the impact on performance.
It also pulls out the customers' data like phone number, email, and name once they are logged in so that you can refer to come customer directly to personalize the chat.
So my choice would definitely fall for this chat module.
As you're looking for the Seller chat for the Magento 2 Marketplace, you may go for the Magento 2 Marketplace Buyer Seller Chat.
Please note, as you didn't specify here from which developer you're currently using the Magento Marketplace, so I'm assuming you're using Webkul's Marketplace Multi Vendor Module for Magento 2, as it is one of the best and widely used Magento Marketplace Extension.
So, this Magento 2 Marketplace Buyer Seller Chat will only work with Webkul's Marketplace Multi Vendor Module for Magento 2.
I hope this answer solved your query. If you find my answer helpful, then hit kudos and accept it as a solution.
Check out this Extension from marketplace. It may help you.
This extension can do:
All the best!
With the helo of this module, you can integrate a live chat system into the marketplace. Magento 2 Marketplace Buyer Seller Chat allows customers to receive instant replies from the sellers. Each seller can do instant messaging with multiple customers at once. All the chat conversations are stored in the chat history section.
You can connect with them by creating a ticket here.