Anyone know a good extension that enables communication between buyer and seller on a marketplace.
I guess it would be kind of like how you communicate on Facebook. You do have a chat but you also have a record of the whole conversation as it's going on.
I'm not sure if there should be a chatbox. Anyone have an opinion on this?
Any help would be much appreciated.
With the helo of this module, you can integrate a live chat system into the marketplace. Magento 2 Marketplace Buyer Seller Chat allows customers to receive instant replies from the sellers. Each seller can do instant messaging with multiple customers at once. All the chat conversations are stored in the chat history section.
You can connect with them by creating a ticket here.
I know one extension that is perfectly suitable for your requirements. Magento 2 Marketplace Seller Live Chat will be perfect for your business requirements.
Customers can chat with the concerned person and clear their doubts about all the product’s aspects.
Your marketplace will become more explosive because of the interaction between sellers and customers by surprising them with seller instant answers.
I believe it can help you somehow. Have a nice day.