Error log record number: 1364847880007

[MattMarsh]

Can anyone help with why my website is down? www.mattmarshphotography.co.uk, its showing the above code when i try and get on it

[iweb_p3mbo]

Hi,

Could you go into the var/report/ folder and find a file called: 1364847880007 - view it in a text editor and paste the contents of it into here?

That file is basically where magento has logged that specific error instead of showing it on the frontend.

[MattMarsh]

is this what you mean

• "a:4:{i:0;s:96:"SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mattmars_mm.core_store' doesn't exist";i:1;s:1925:"#0 /home/mattmars/public_html/lib/Varien/Db/Statement/Pdo/Mysql.php(110): Zend_Db_Statement_Pdo->_execute(Array) #1 /home/mattmars/public_html/lib/Zend/Db/Statement.php(300): Varien_Db_Statement_Pdo_Mysql->_execute(Array) #2 /home/mattmars/public_html/lib/Zend/Db/Adapter/Abstract.php(479): Zend_Db_Statement->execute(Array) #3 /home/mattmars/public_html/lib/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query('SELECT `main_ta...', Array) #4 /home/mattmars/public_html/lib/Varien/Db/Adapter/Pdo/Mysql.php(419): Zend_Db_Adapter_Pdo_Abstract->query('SELECT `main_ta...', Array) #5 /home/mattmars/public_html/lib/Zend/Db/Adapter/Abstract.php(734): Varien_Db_Adapter_Pdo_Mysql->query('SELECT `main_ta...', Array) #6 /home/mattmars/public_html/lib/Varien/Data/Collection/Db.php(730): Zend_Db_Adapter_Abstract->fetchAll('SELECT `main_ta...', Array) #7 /home/mattmars/public_html/app/code/core/Mage/Core/Model/Resource/Db/Collection/Abstract.php(521): Varien_Data_Collection_Db->_fetchAll('SELECT `main_ta...', Array) #8 /home/mattmars/public_html/lib/Varien/Data/Collection/Db.php(566): Mage_Core_Model_Resource_Db_Collection_Abstract->getData() #9 /home/mattmars/public_html/app/code/core/Mage/Core/Model/Resource/Store/Collection.php(174): Varien_Data_Collection_Db->load(false, false) #10 /home/mattmars/public_html/lib/Varien/Data/Collection.php(752): Mage_Core_Model_Resource_Store_Collection->load() #11 /home/mattmars/public_html/app/code/core/Mage/Core/Model/App.php(624): Varien_Data_Collection->count() #12 /home/mattmars/public_html/app/code/core/Mage/Core/Model/App.php(466): Mage_Core_Model_App->_initStores() #13 /home/mattmars/public_html/app/code/core/Mage/Core/Model/App.php(349): Mage_Core_Model_App->_initCurrentStore('', 'store') #14 /home/mattmars/public_html/app/Mage.php(683): Mage_Core_Model_App->run(Array) #15 /home/mattmars/public_html/index.php(87): Mage::run('', 'store') #16 {main}";s:3:"url";s:1:"/";s:11:"script_name";s:10:"/index.php";}"

[iweb_p3mbo]

That is actually going to be a pretty serious issue since core_store is one of the most important tables in your magento install and a lot of other tables hinge off this table and are linked via foreign keys.

Can you firstly verify that you DO NOT have a table called core_store?

If not.. then its extremely like that you're going to need to re-install magento or restore the database from a backup.

[MattMarsh]

thanks for your advice, you are 100% correct, it looks like i was hacked and the data base was removed / deleted.. I am hopeful this can be done today. Then a password change is in order!

[iweb_p3mbo]

Sorry to hear that! Hope you get everything sorted!

Feel free to press the Kudo's button and/or mark this thread this as a solution ;-)

Be sure to get in touch if you have anymore issues!