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Confirmation email not sending in staging

Confirmation email not sending in staging

Hello, apologies if this is asked before but  I am having trouble trying to find a post to answer this: I am new to Magento and I am trying to test out the order confirmation email. The email has been built and I have it enabled and set it up in the configuration, but when I created a test order to check and see how the email would look on the recipients end, nothing shows up. I have also the canceled order email set up as well but it is also not sending me a cancellation email. 

 

I am currently doing this in staging, is there another way for me to check the flow? Just want to make sure everything is looking good in staging before I push it live. 

1 REPLY 1

Re: Confirmation email not sending in staging

Hello @stevenhuan0e78,

 

Please test your SMTP connection first, check SMTP details, also check in spam folders.

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