cancel
Showing results for 
Search instead for 
Did you mean: 

Magento 2.3 FedEx Shipping Ground Rates Not Showing

SOLVED

Magento 2.3 FedEx Shipping Ground Rates Not Showing

I'm upgrading from 1.938 to 2.3 and I can't get the Fedex Ground rate to show for all orders. It shows when the order is over $150, the amount I have set for free Ground shipping or if I load up the cart to over 70 pounds and less than $150 in value. The customers getting less than 70 pounds and $150 worth need the Ground rate option. Do I have something configured wrong?

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Magento 2.3 FedEx Shipping Ground Rates Not Showing

I figured out you have to select Residential Delivery = No to get the Ground rates to show. 

Which 95% of my customers are residential.

This means I have to have Home Delivery selected to get what is really Ground shipping but appears as Home Delivery. This will be confusing for the customers.

View solution in original post

2 REPLIES 2

Re: Magento 2.3 FedEx Shipping Ground Rates Not Showing

I figured out you have to select Residential Delivery = No to get the Ground rates to show. 

Which 95% of my customers are residential.

This means I have to have Home Delivery selected to get what is really Ground shipping but appears as Home Delivery. This will be confusing for the customers.

Re: Magento 2.3 FedEx Shipping Ground Rates Not Showing

@TexasGreg  Good information.

 

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.