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One of the biggest complaints we get from customers is the generic error message "An error occurred on the server. Please try again", that displays in the checkout when their credit card cannot be accepted. Usually there's an issue where the billing and shipping address or zip code doesn't match, so the card is not accepted. The problem is the error message states there is "an error on the server" which leads them to believe there is something wrong with the website-when that is not the case, there is something wrong with what they've inputted. Another type of generic message like "We could not place this order, please call (store's phone number) to complete" would work infinitely better. Even better, would be a way to customize your own error message in the checkout right in the admin panel. Overall I think this simple change would help the customer understand that the order could not be processed, but there isn't a problem with the website or server.
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admin panel
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checkout
Our website like many, many others charges customer credit cards when they order therefore automatically creating an Invoice. Our customers can change their order before shipment so we need ability to edit the Invoice in exactly the same way as editing an Order. To take this one step farther, it would also be nice if the original Total Price could be tracked so that when the Invoice is edited, the delta charge/refund amount is shown and can be charged or refunded to the credit card.
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extensions
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In the Magento CE intro it says that the ability to have multiple stores is one of the most powerful features. I spent time configuring multiple websites / stores / views, only to discover that you can't even assign certain users to certain stores within the admin! Plus the sales reports are combined for all the stores by default, and there is no way to make the admin page default to show the sales report only for the store that belongs to the logged in user. This is fundamental to having multiple stores. Right now this is more like having multiple shopping racks (shoe section, underwear section, shirt section) rather than having multiple stores (company1, company2). My feature request is to stop saying that Magento has a powerful multi-store ability so that other people don't waste as much time as I did trying to set up multiple stores to discover this huge limitation.
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It would be so useful to be able to adjust the columns data eg stock levels, quantity and price on the catalog page rather than having to open each individual product.
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First of all, I couldn't find a feature request like this one. If there is one, my sincere apologies. I noticed that view.phtml and list.phtml have an IF-statement that checks the stock availability of a product before showing the Add-To-Cart button. However, when I use 'Allow Qty below 0' and 'Show Out of Stock products' I would like to see an option to configuratie the Add To Cart button so I can choose to show it or hide it for products with < 0 in stock. Both as configuration in general or product specifiek options. Instead of doing this http://magento.stackexchange.com/a/32415 multiple for every shop over and over again.
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In Cache Management, when refreshing caches it would be useful to be able to select only those Caches that are "Invalidated" from the Mass Action menu
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I'm trying to import 250 tax rates, but it only imports 200 of them and then shows the message: 'One of the countries has invalid code'. It would be better feedback if Magento tells us which country / countries these are.
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admin panel
Hi everyone,
In most of the pages in Magento, we can find the "State/Province" before the "Country" field. Since the "State/Province" depends on the country, that is confusing since the customer has go to next field and select the country, and then go back to the previous field and select the state/province.
This is not correct in the most important page in the storefront, the onepage checkout:
And you can also see the wrong order in some pages of the admin panel:
In other pages, like the shopping cart page, the order is correct:
It would be better if the country can be selected first, then the state/province and finally the ZIP/Postal Code (just like the shopping cart page).
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Magento 2, just like Magento 1, uses a WAY too aggressive image compression when product images are uploaded. They look blurry and dirty, and almost unusable - regardless of the quality or the resolution of the uploaded image. It would be great to be able to turn off or adjust the level of compression applied by Magento. Catalogue images need to look crisp, sharp and professional. Thank you!
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The currency symbols choice has a global scope, it should at least have website scope. Stores > Currency > Currency Symbols
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admin panel
It would be nice if there were two buttons in addition to the 2 already existing: one to go to the first page of the pagination of the datatable, and one to go to the last page.
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Currently, the default contact form only allows customers to send an email to a single recipient. For stores that have multiple departments(ie. service, sales, customer support) that have different emails, this default contact form is simply not sufficient. Magento 2 allows admin to enter different email addresses into the backend for different departments so why not support the same thing on the frontend. It would be a great feature for customers to be able to choose which department or person to send a message to. Does anyone else think this would be a good feature? Let me know if I can clarify this in any way.
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first of all let me tell you the Magento order flow its very hard to understand and of course hard to use because its time consuming we wont something easy and efficient. here is the scenario, there is wholesale company with 80 + employees ? does that sound familiar? magento has the option to create users and set permissions for users that its okay. but this built in feature has to be extended to make it useful here is how: on the admin page when new customers are registered admin should b e able to assign an admin user (employee) for this customer this admin user will handle all inquires including orders and support for this customer that means that this user will also apper on the order grid in the admin attached is a picture of what I mean, Mr. Magento should do it as default if they want to be at the top of the ecommerce tire of this Im tirded of this mage thing and looking for the real new era of commerce! feature request for orders #1 able to edit orders without creating a new one this should be a default in magento. customer order 10 items but then change hes mind he only needs 5 magento "edit" creates a new order wtf? customer card was declined new card is available how to update without creating a new order uh? customer order overnight shipping but the shipping its not avaiilabe for that region need to be changed how to change that without creating a new order uh? #2 able to print packing slip without changing order status the order has been received but payment has not, its a large order that takes time to prepare (package) but the packing slip can't be printed unless there is an invoice wtf? #3 able to issue a discount on order total (coupons sucks) the total its $10,000 i want to issue $800.00 discount or 8% discount how does your magento handles that ah?? #4 able to add and change payment status (invoice status) lets say card was declined how does magenta handles that? ... processing status... but there is a lot more orders in the same status its time consuming to look for it #5 able to take partial payments lets say the invoice its $100,000 customer deposit 60 % of the invoice the balance its $40,000 how to handle that in magento ah?
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I have big issue in magento 2 backend. When editing product which has custom options with different prices. After saving the product custom options price is changing automaticaly: My magento version is Magento CE 2.1 Example "custom option 1" price is 1500.00 After save: Expected result: custom option price should be 1500.00 Actual result: custom option price is 1.00 Is there any solution for this issiue?
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admin panel